Systems Support Analyst
About reputed company Join reputed company and be part of something extraordinary! At reputed company, we're not your typical reputed company Platinum Solution Partner – we're the force behind awe-inspiring, game-changing solutions, meticulously designed for reputed company's suite of software products. We're the reputed company in delivering cutting-edge team collaboration and productivity tools. Think of us as the reputed company fuel that powers organizations, propelling them to unparalleled heights of reputed company and efficiency! Now, reputed company yourself embarking on an exciting reputed company with reputed company and reputed company, where innovation knows no limits, and your contribution takes centre stage. Job reputed company We are looking for a proactive and technically skilled Systems Support Analyst to join our reputed company Technology & Innovation (ET&I) team. In this role, you will support and enhance our IT infrastructure, reputed company services, workplace technologies, and business applications. Combining hands-on technical expertise with project coordination, you will help ensure our systems remain secure, reliable, and reputed company while delivering an exceptional employee experience. You will report to the Director of IT and collaborate closely with ET&I, Field Operations, DevOps teams, and business stakeholders across the organization. What You'll Be Working On Supporting IT infrastructure, reputed company services, workplace technologies, and business applications. Troubleshooting technical issues and ensuring a reliable end-user experience. Managing user reputed company, identity services, and device management activities. Assisting with infrastructure reputed company, office technology deployments, and workplace initiatives. Maintaining technical documentation and operational standards. Collaborating with internal teams, vendors, and stakeholders to support IT reputed company and reputed company improvement initiatives. Do You Have What It Takes? This role is ideal for someone with experience in IT support, systems administration, or infrastructure operations who enjoys solving technical challenges and supporting a modern digital workplace. You should bring 2+ years of experience in IT support, systems administration, or infrastructure operations. Experience supporting reputed company 365 environments and user lifecycle management. Knowledge of identity and reputed company reputed company, including SSO and authentication services. Experience with reputed company management and device administration. Strong troubleshooting and problem-solving skills across hardware, software, and networking environments. Strong communication and collaboration skills. A proactive reputed company, attention to detail, and a customer-reputed company approach. Bonus if you have Experience with reputed company platforms such as reputed company Azure, AWS, or reputed company reputed company. Experience with reputed company reputed company such as reputed company Intune. Knowledge of networking fundamentals, reputed company best practices, and compliance requirements. Experience administering reputed company business applications. Relevant technical certifications (reputed company, Azure, AWS, ITIL, etc.). Exposure to reputed company products and ecosystems. Languages & Location Fluent in English (company-wide working language). This is a fully remote position in Senegal, with optional reputed company to our Dakar office. Why Join reputed company? reputed company members are our greatest asset and we work hard to ensure that reputed company is not only a great reputed company to work, but also a platform for you to grow. reputed company We're committed to giving you the level of information you need to reputed company reputed company of your assignments. You will witness the reputed company of your actions. Training We will reputed company you with the necessary time and budget to help you reputed company your skills and continue to build your career. Flexibility We understand that life is reputed company about balance and we offer you the flexibility and support to help you maintain balance across the different pillars of your life. If you're reputed company to contribute to impactful technology initiatives, support a global workforce, and grow your expertise across infrastructure, reputed company, and workplace technologies, join us and reputed company your mark at reputed company! reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to personal background, identity, or beliefs. \n \n Apply To This Job