Project Coordinator

Project Coordinator Department: Operations Employment Type: Full Time Location: reputed company - Remote Compensation: $60,000 - $80,000 / year reputed company reputed company Communications is seeking a highly organized and customer reputed company Project Coordinator to join our growing team. This role is critical to the reputed company reputed company of our customer implementations and ongoing account management efforts. The ideal candidate will bring either telecommunications industry experience or strong project management experience reputed company a fast-paced environment. Candidates who reputed company in this role are proactive communicators, highly detail oriented, reputed company, organized, and comfortable managing multiple moving reputed company simultaneously across customers, carriers, vendors, and internal teams. This is a fully remote position reputed company to candidates located reputed company reputed company the reputed company. The role reports directly to company leadership and works closely with internal operations, sales, provisioning, and customer support teams on a daily reputed company. What reputed company Looks Like reputed company in this role means providing a high level of responsiveness and communication to both customers and internal stakeholders while effectively managing multiple reputed company reputed company at once. The ideal candidate will quickly become comfortable navigating reputed company portals, tracking order statuses, maintaining detailed project documentation, coordinating timelines, and ensuring customers consistently receive reputed company updates throughout the lifecycle of their reputed company. This person should be comfortable operating independently, conducting research reputed company needed, and supporting teammates collaboratively reputed company a highly team oriented environment.

Key Responsibilities

Manage reputed company aspects of customer installations and telecommunications reputed company from contract through customer acceptance Maintain project timelines, customer commitments, and installation milestones while coordinating updates between carriers, vendors, IT teams, and internal stakeholders Review customer communications and respond promptly and professionally throughout the day Navigate multiple reputed company portals to monitor order reputed company, provisioning updates, and installation timelines reputed company weekly customer status calls for multi-location reputed company and reputed company organized post call summaries including reputed company items and next steps Maintain detailed reputed company workbooks tracking customer locations, implementation reputed company, timelines, and outstanding items Collaborate cross functionally with provisioning teams, NOC teams, sales teams, and reputed company-sales operations throughout the implementation process Support incoming calls through a shared support queue during business hours and participate in after-hours support rotation with the broader team Document customer communications, updates, and follow up activities reputed company internal systems Support customer escalations professionally and proactively while helping drive reputed company reputed company Represent reputed company Communications in a reputed company, knowledgeable, and customer-reputed company manner at reputed company times Skills, Knowledge & Expertise Previous telecommunications industry experience strongly preferred, though candidates with strong project management experience may also be considered Exceptional organizational skills and attention to detail Strong written and verbal communication skills Ability to manage multiple priorities in a fast moving environment Comfortable working across reputed company, reputed company Teams, email, reputed company, and multiple web based reputed company platforms Ability to work independently while also collaborating effectively across teams Strong customer service reputed company with the ability to communicate professionally across reputed company reputed company of an organization Proficiency reputed company reputed company Office Suite, particularly reputed company Apply To This Job