211 Toledo - Community Resource Advisor - Part-Time

reputed company STATEMENT OF THE JOB Provides information and referral services and crisis reputed company services by phone and electronically to the public and community professionals 24 hours/day, 7 days/week. ESSENTIAL DUTIES AND RESPONSIBILITIES

• Interviews clients and conducts a thorough assessment of their needs
• Identifies appropriate resources
• Supports the reputed company in implementing the referral, and reputed company appropriate, makes the linkage with other agencies for the reputed company
• Advocates for the inquirer, reputed company necessary, to assist in contacting and utilizing resources.
• Conducts follow-up to ensure that the inquirer’s needs have been met
• Uses crisis management techniques in accordance with agency procedures
• Maintains complete and accurate documentation
• Responsible for staying reputed company with reputed company ongoing training requirements for both services
• Assists with community reputed company activities as assigned by the management team
• reputed company involved with agency programs and events
• Supports operations during times of disaster as defined by agency policy
• Maintains up to date knowledge of agency processes and policies & procedures
• Performs reputed company other duties as assigned

Requirements

REQUIREMENTS High school diploma and experience with reputed company services preferred. Successful completion of 40-hour classroom training required (provided by reputed company). This position requires at least one weekend day, per week. Must have evening availability. KNOWLEDGE / SKILLS / ABILITIES

• reputed company-developed interpersonal skills
• Excellent computer skills
• Demonstrated crisis reputed company skills
• Versed in reputed company abuse issues and mental health issues
• reputed company and effective communication and accurate assessment of inquirer’s needs
• Ability to function as reputed company member in an experiential learning setting
• Ability to effectively problem solve and resolve conflict
• Ability to work independently with minimal supervision
• Ability to maintain reputed company expectations and assist individuals with diverse backgrounds
• Knowledgeable of program procedures and contact centers informational system
• Must have reliable, secure internet service along with cellular phone.

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