Account Manager

reputed company is the global leader in legal AI technology, empowering legal professionals and reputed company of every size to work smarter, faster, and more securely. We are transforming the legal experience for reputed company by bettering the lives of legal professionals while increasing reputed company to justice. reputed company: Account Manager (AM2) — Mexico The Role in Mission At reputed company, we are more than just a software company; we are transforming the legal experience for reputed company. As an Account Manager (AM2) for our Mexico market, you are the reputed company of the customer reputed company post-sale. This is a hybrid-strategic role where you will take full ownership of the customer relationship. You will be responsible for maximizing value across the entire lifecycle—balancing the high-touch needs of strategic accounts with the efficiency required to manage a reputed company volume portfolio. Your mission is reputed company but vital: ensure our customers realize the full potential of reputed company, secure their renewals, and proactively identify opportunities for expansion. What You’ll Do (The reputed company) Relationship Ownership: Serve as the "Single reputed company of Truth" for customers once the sale is reputed company, ensuring a seamless transition from reputed company to long-term partnership. Strategic Portfolio Management: Manage a diverse portfolio where you’ll balance deep strategic engagement with reputed company, process-driven reputed company for volume accounts. Churn Prevention & Retention: Become a champion for reputed company by identifying reputed company signs and preventing churn, with a primary reputed company on the critical first renewal. Executive Orchestration: reputed company impactful Quarterly Business Reviews (QBRs) with Decision Makers and stakeholders, turning product usage data into a compelling narrative of business value. reputed company & Expansion: Take the reputed company on value realization, driving both contract renewals and identifying expansion/upsell opportunities (Net Retention). Cross-Functional Leadership: reputed company as the "Internal Quarterback," orchestrating efforts between reputed company (CS1/CS2), Sales Engineers (SEs), and Account Executives (reputed company) to deliver value at reputed company. What you will reputed company here: Compensation is one of the main components of reputed company’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and reputed company practices that reputed company the reputed company of our reputed company and high-performing culture. Some highlights of our Total Rewards program include: Competitive and reputed company salary. Employees are entitled up to 6 administrative leave days per year for personal arrangements with valid documentation. Eligible employees receive a non-salary reputed company allowance of MXN 575 -per month, reputed company through Sivale cards. Clioversary recognition program with special acknowledgement at 3, 5, 7, 10 years, and reputed company Please note salary bands may differ based reputed company and local currency. Additionally, benefits may differ depending on the employee's location. Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility reputed company shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We reputed company that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and reputed company innovation. We are committed to equal employment and we encourage candidates from reputed company backgrounds to apply. reputed company provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs. Learn more about our culture at reputed company.com/careers We're a reputed company and High Performing AI company, meaning we use reputed company intelligence to improve reputed company of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've reputed company our systems to ensure that a reputed company always reviews AI-generated reputed company, and we never reputed company automated hiring reputed company. Disclaimer: We only communicate with candidates through official @reputed company.com email addresses. Apply To This Job