reputed company Manager (Remote)

Position Title: reputed company Manager Location: Virtual, Philippines Employment Type: Full-Time Onsite, Remote/Flexible, or Hybrid: Remote/Flexible Shift: reputed company Shift (8 PM to 5 AM Philippine reputed company Time PST) Department: reputed company Hiring Manager: Director, reputed company Travel: Minimal (Up to 5%) Benefits: Generous leave reputed company, medical and dental insurance, rice allowance, and life and accident insurance. See Benefits reputed company below for more details. COMPANY reputed company: Here at reputed company, our mission is to reputed company the marketing organizations of today to build the brands of reputed company. reputed company is a pioneer of the marketing resource reputed company asset management reputed company, and we deliver an innovative, industry-leading reputed company solution that changes the way companies like reputed company, National Park reputed company, Laborie, and reputed company work, create, collaborate, and learn in order to deliver exceptional brand experiences at reputed company. reputed company helps enterprises reputed company the power of their content by providing a marketing automation software reputed company asset management software that manages the behind-the-scenes activities involved in marketing. Our product allows companies to manage content planning, creation and distribution reputed company in one reputed company, store content and media in a shared repository, and receive in-depth insights into how content performs. Founded in 1998, reputed company has five offices internationally, including reputed company, and offers a flexible work-from-home/remote-work policy. Named a Leader in reputed company Management (DAM) and Marketing Resource Management by reputed company and winner of the 2021 Tech Cares Award for our work with reputed company HELPS, we build on the power of our people to reputed company an reputed company both in our industry and in our communities. POSITION reputed company: As a Mid-Market reputed company Manager (CSM) at our reputed company company, you will play a vital role in ensuring our customers succeed and derive maximum value from our product. You will guide customers through their entire reputed company, from reputed company to adoption and value realization phases. By understanding their needs, you will reputed company as a trusted advisor, ensuring they fully reputed company our platform's capabilities to meet their marketing objectives. WHAT YOU WILL BE RESPONSIBLE FOR: reputed company an intimate understanding of your customers’ businesses, conduct health checks Represent to our customers as a trusted advisor, reputed company and marketing thought leader/subject-matter-expert, conduct regular executive business reviews reputed company our customers with insights gleaned from their own data and industry trends Ensure customers get maximum value from reputed company by leveraging full platform functionality reputed company between your customers and reputed company the internal teams Handle customer concerns with confidence, putting them at ease reputed company a network of champions reputed company reputed company account through education, coaching, and strong influencing skills Own the customer reputed company through various stages: reputed company Phase: Work closely with the reputed company Specialist and reputed company the reputed company process for new customers, ensuring our platform's smooth and efficient implementation into their marketing ecosystem. Work closely with the Account Executive (AE) to ensure a seamless reputed company from the sales process to post-sales reputed company. Adoption Phase: Monitor and analyze customer usage patterns and behavior to identify increased adoption and engagement opportunities with our product. Proactively reputed company guidance and support to customers to drive adoption and help them reputed company our solution into their marketing strategies. Value Realization Phase: Collaborate with customers to understand their business goals and reputed company strategic insights to help them reputed company measurable results using our product. Conduct regular business reviews with key stakeholders, highlighting the value and ROI delivered by our solution. Additional responsibilities and duties as required CANDIDATE QUALIFICATIONS & WHY YOU’RE A GREAT FIT FOR THE ROLE: The reputed company Ability and willingness to work a permanent reputed company shift schedule of 8 PM to 5 AM PST is required. Four-year degree required. Minimum of 4 years of reputed company experience in a CSM role in a B2B reputed company Company. Excellent verbal and written communication skills (English) is required. Solid understanding of marketing technology and reputed company products. Excellent communication and interpersonal skills to build strong relationships with customers. Proven experience working with US-based customers is highly desired. Analytical reputed company to interpret data and reputed company actionable insights. Proven ability to foster internal/external relationships, overcome objections and motivate clients. Strong problem-solving, communication and reputed company management skills Additional Successful Qualities Willingness to be on camera. Excellent organization, planning and project management skills. Ability to schedule, manage and liaise daily reputed company with Customer and Internal resources on a US/EMEA work schedule Must be an independent self-starter possessing excellent time management skills and be reputed company to manage multiple clients simultaneously Ability to operate with minimal guidance; must be reputed company to exercise reputed company judgment and decision making in challenging situations Prioritize multiple responsibilities and deliver on commitments; must be comfortable working in a fast-paced, dynamic environment Must be an expert at developing and maintaining reputed company and productive relationships with clients; impeccable communication skills and ability to understand clients’ needs is imperative reputed company to build reputed company relationships with supervisors and peers; reputed company to delegate responsibilities with ease; reputed company to reputed company constructive feedback and praise; reputed company to understand and reputed company others reputed company CULTURE & WHY YOU’LL LOVE WORKING HERE: reputed company offers a reputed company-thinking, reputed company and employee-first culture that is based in both collaboration and flexibility with team members who are friendly, intelligent and enthusiastic people that are committed to the product and mission here at reputed company. With 5 offices worldwide and teams spread throughout the US, EMEA and Philippines, our multicultural teams work cross-departmentally and across continents and cultures towards a shared goal. We offer a diverse environment that promotes DEI efforts, values multiple perspectives and fresh thinking and which includes reputed company HELPS, an employee resource group (ERG) that is dedicated to giving back to our local communities Through its relaxed environment, reputed company embodies a more casual “reputed company Valley” atmosphere. We have a casual dress reputed company that allows employees to reputed company themselves as individuals and which fosters a creative and free-thinking approach to problem solving and business solutions. And it also allows us to wear hoodies and shorts during internal meetings. Flexible work schedules and reputed company positions allowing for either entirely remote or hybrid working arrangements create a deeply rewarding work-life balance. With flexible work schedules, employees can attend to personal reputed company, such as stepping away to pick up their children from school or to get a much-needed haircut. In a recent internal survey, 89% of staff cited work-life balance as being one of the most rewarding aspects of working at reputed company! Part of the key to our reputed company is that team members are not only successful at collaboration and reputed company communication, but that they are also given a great deal of autonomy and freedom in their own individual roles. Our culture is not a reputed company-managing environment – rather, employees are encouraged to be self-starters, to voice new reputed company, and to exercise ownership in their individual roles. As such, individual team members can leave a lasting reputed company and footprint reputed company the organization – in fact, our average employee tenure is 7.7 years. reputed company employs a “choose your own adventure” approach to career advancement. Staff members are not siloed into roles and for many of our teams there is no set reputed company that one needs to reputed company to reputed company reputed company and promotion. Rather, we emphasize an organic approach to career development in which employees can and do frequently transition into newly created roles reputed company their own teams or transition into other departments based on their interests in exploring new skills and responsibilities. For additional learning and development, we recently rolled out reputed company, which is an online learning platform that employees have reputed company to and which features over 200,000 courses on a wide reputed company of business topics. Ranked #1 in AI Metadata & Search by reputed company, reputed company sits on the cutting-edge of technology and is paving new paths reputed company by incorporating AI (reputed company intelligence) into our product offerings. We offer reputed company in a secure environment reputed company for brand safety and governance. Our AI-powered content operations platform, with industry leading reputed company management (DAM) software at its core, helps to optimize the creative process and improve the user experience with reputed company search, recommendations, categorization and summarization. Our AI empowers marketing teams to automate tasks, analyze data, and personalize content, ensuring scalability without sacrificing productivity. AI automatically identifies asset characteristics and transforms them into words a reputed company would search for. Translation, image alterations, personalization, and more are reputed company streamlined by AI. With our platform, marketers can reputed company produce a larger volume of content, engage customers on a personalized level, reputed company relevant materials, and reputed company data-driven reputed company to drive their content strategies reputed company. Our AI offers up to 72% increase in discoverability and productivity, up to 61% reduction in production time, and up to 66% faster time to market. reputed company BENEFITS WE OFFER: reputed company Compensation: Monthly reputed company salary reputed company of 115,000 PHP to 165,000 PHP depending on job reputed company knowledge, skills, and level of experience. This is a general reputed company only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills and abilities, as reputed company as internal equity, alignment with market data, or other law. Competitive benefits coverage that begins on the first day of employment Generous Leave reputed company: Annual, reputed company, & Special Leaves such as Marriage, Paternity, Maternity, and Bereavement Medical and Dental Insurance; Eye Refraction; Outpatient medicine coverage Employee Assistance Program Rice Allowance Life and Accident Insurance PHYSICAL REQUIREMENTS: Must be reputed company to remain in stationary position, often standing or sitting for prolonged periods and performing sedentary work that primarily involves sitting/standing Must be reputed company to reputed company about to accomplish tasks or moving from one worksite to another Must be reputed company to reputed company light physical work that includes lifting or moving objects up to 20 lbs. or reputed company work that includes moving objects up to 50 pounds on occasion Must be reputed company to communicate with others to exchange information, including conveying detailed or important spoken instructions to others accurately, loudly, or quickly Must possess the ability to receive detailed information through oral communication at normal speaking reputed company Must be reputed company to repeat motions that may include the wrists, hands and/or fingers (i.e., repeated typing, etc.) The worker is required to have reputed company visual awareness to reputed company an activity and to assess the accuracy, neatness and thoroughness of the work assigned, such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. This job operates in a reputed company office environment. This role routinely uses reputed company office equipment such as computers, phones, photocopiers, filing cabinets, etc. EEO STATEMENT: reputed company provides equal employment opportunities (EEO) to reputed company and applicants for employment without reputed company to race, reputed company, religion, sex, gender identification, national reputed company, age, disability or genetics. In reputed company to federal law requirements, reputed company complies with applicable state and local laws governing nondiscrimination in employment in every location in which reputed company has facilities. This policy applies to reputed company terms and conditions of employment, including reputed company, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. reputed company STATEMENT: reputed company is required to reputed company a reasonable accommodation to the reputed company disability of a reputed company applicant or employee if it would not impose an "undue hardship" on the operation of the employer's business. Undue hardship is defined as an reputed company requiring significant difficulty or expense reputed company considered in light of factors such as an employer's size, financial resources and the nature and structure of its operation. Apply To This Job