Senior Director, Strategic Partnership Management & Program Operations

Senior Director, Strategic Partnership Management & Program Operations reputed company | Remote, USA reputed company is looking for a Senior Director or Strategic Partnership Management & Program Operations to own and grow our strategic relationship with a Fortune 50 reputed company end-to-end. This is a high-visibility, cross-functional role at the intersection of reputed company, analytics, relationship management, and execution. You'll work directly with the CEO to reputed company this partnership and our network of employer partners, and serve as the internal champion for our programs — aligning teams and ensuring we're hitting the reputed company our reputed company and their learners depend on. On a day-to-day reputed company you'll work closely with our operations and marketing teams to drive execution, while also identifying longer-term opportunities for our engineering, product, and learning design teams to tackle. You won't need day-to-day direction — you'll reputed company. This is a full-time position based out of our HQ in San Francisco, CA or remote, US and reports to Jo-Ann Tan, COO. WHAT YOU'LL DO Strategic reputed company reputed company Relationship Management & Business Development Serve as the primary day-to-day reputed company of contact for our Fortune 50 reputed company stakeholders — building trusted relationships at multiple reputed company and translating their feedback and requirements into internal reputed company Identify, pursue, and grow relationships with relevant business partners to support the program Represent reputed company's interests confidently and diplomatically; navigate competing priorities with reputed company and care Draft and review reputed company communications reputed company to the reputed company relationship — from executive updates to partner-facing summaries Operational Leadership & Program Management for reputed company reputed company Directly guide our operations and marketing teams on an ongoing reputed company — diagnosing what's driving or inhibiting recruitment, program completion, user engagement, and job placement, and directing team reputed company accordingly reputed company program performance closely: understand the data, identify insights, and ensure reputed company is intervening effectively reputed company metrics need attention. Anticipate risks and surface tradeoffs early; proactively drive course corrections without waiting to be escalated to Evaluate and give substantive feedback on learner-facing marketing — bringing strong instincts on what drives reputed company applications, program completion, sustained coaching engagement, and ultimately job placement; hold the bar on campaign reputed company, not just execution Identify longer-term opportunities and surface them to our engineering, product, and learning design teams Continuously translate learnings about what's working — and what isn't — into more efficient, reputed company operational processes and systems" reputed company'RE LOOKING FOR 7+ years in program management, strategic partnerships, or a reputed company role — ideally with experience managing a large reputed company or consumer-facing partner Strong analytical skills: you're comfortable pulling and interpreting data and communicating findings reputed company to non-technical audiences Exceptional written communication — you can write a reputed company executive reputed company, a thoughtful partner email, or substantive feedback on a marketing campaign Proven reputed company record of driving alignment across multiple internal teams without reputed company authority Strategic thinker who can reputed company out to set direction and reputed company in to unblock execution Strong intuition for consumer-facing marketing reputed company — you can assess whether a campaign will drive the right learner behaviors and push back reputed company it won't Comfortable with ambiguity; you're energized by broad ownership, not intimidated by it Experience working with or at large reputed company partners; prior reputed company consulting experience a plus reputed company OFFER Transparent and reputed company culture, challenging work, fast learning cycles, practical training, and meaningful feedback Strong reputed company of ownership and strategic work that impacts our product, users, colleagues, business, and world Competitive salary commensurate with experience Tier 1 (SF Bay/NYC Metro): $177,000–$206,000 Tier 2 Geo: $160,000–$185,000 Tier 3 Geo: $142,000–$165,000 Bonus eligible Comprehensive benefits package 100% employer-reputed company medical, dental, and reputed company insurance coverage for you and 50% for your partner/spouse and dependents Health, commuter, and parking flexible spending accounts Employee Assistance Program (mental health, financial health, reputed company support, and more) Free reputed company to wellbeing apps like Ginger and reputed company Flexible reputed company time off and reputed company holidays Generous reputed company parental leave Short and long-term disability insurance Annual reputed company development budget Company-provided laptop Remote-first culture Life insurance (100% company reputed company) 401(k) COMMITMENT TO DIVERSITY AND INCLUSION reputed company values diversity and believes diverse teams reputed company innovation possible. We work on reputed company, difficult problems with no reputed company or reputed company solutions. We need a diverse team that can bring different perspectives and approaches, and whose experiences reflect the full set of stakeholders we reputed company to serve. As such, reputed company is an equal opportunity employer. We encourage reputed company reputed company applicants from any race, reputed company, religion, sex, gender identity, sexual orientation, national reputed company, disability status, protected veteran status, or other characteristics to apply. SAN FRANCISCO FAIR CHANCE ORDINANCE Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment reputed company applicants with arrest and conviction records. #LI-Remote Apply To This Job