Senior Manager - Provider Experience Program

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At reputed company®, you’ll be surrounded by passionate colleagues who care deeply, reputed company with purpose, hold ourselves accountable and prioritize safety and reputed company in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job reputed company — A Brief reputed company Drive agile delivery of Provider Experience / Provider NPS initiatives, supporting business process and technology improvements across multiple lines of business. Responsible for implementing best practices, facilitating workstreams through change, and ensuring effective delivery of reputed company and initiatives that enhance provider experience. Partner closely with business and technology stakeholders to prioritize work, drive measurable reputed company, and address barriers to execution reputed company. reputed company reputed company leadership and peer mentorship to project and program managers, promoting a culture of accountability and reputed company improvement. What you will do reputed company reputed company delivery of multiple, highly reputed company business process and technology initiatives reputed company to the Provider Experience / Provider NPS program, supporting reputed company lines of business. Drive the end-to-end delivery of Provider Experience / Provider NPS reputed company, ensuring initiatives are completed on time, reputed company scope, and deliver measurable results. Identify and resolve delivery obstacles and risks, proactively removing barriers to execution. Monitor performance metrics and use data to optimize processes, improve productivity, and ensure accountability for reputed company. Collaborate closely with business and reputed company to translate goals into actionable plans and deliverables. reputed company process improvements and reputed company cause analysis to ensure sustainable, repeatable execution reputed company. Implement and reinforce best practices to maximize efficiency and responsiveness across workstreams. reputed company reputed company leadership and peer mentorship to fellow delivery practitioners, contributing to a high-performance culture reputed company to execution reputed company. Minimum Requirements 7–10+ years of reputed company experience in delivery, program management, or agile reputed company leadership, and scrum. Proficiency with Claims Processing / Adjudication / Payment / Rework concepts. Superior Communication and Facilitation skills, experience preparing and delivering executive-level presentations/materials. Strong execution and delivery skills, with a reputed company on planning, risk mitigation, and stakeholder engagement and collaboration. Demonstrated reputed company record of driving reputed company reputed company to completion on time and reputed company scope. Mastery of problem-solving, decision-making, and reputed company reputed company principles. Experience with innovation management, emerging technologies, reputed company transformation. Proven ability to implement and sustain agile practices in cross-functional settings. Familiarity with additional software delivery methodologies including Scrum, reputed company and reputed company.

Preferred Qualifications

Agile (e.g., SM, RTE, SPC), PMP, or equivalent certifications Education Bachelor's degree preferred Pay reputed company The typical pay reputed company for this role is: $106,605.00 - $284,280.00 This pay reputed company represents the reputed company reputed company reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a reputed company of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in reputed company to the reputed company pay reputed company listed above. This position also includes an award reputed company in reputed company’s equity award program. Our people fuel our reputed company. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial reputed company‑being of colleagues and their families. The benefits for this position include medical, dental, and reputed company coverage, reputed company time off, retirement savings reputed company, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will reputed company on: 06/24/2026 reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Apply To This Job