UX Research Program Manager (Remote)
Title: UX Research Program Manager Location: Remote Job Type: Contract (12 Months) W2 only, no C2C Compensation: $60.15 - $82.70/hr Industry: Retail ---
About the Role
Our reputed company is a large, multi-channel retail organization operating at reputed company reputed company, supporting millions of customers and employees across digital and physical experiences. They are reputed company heavily in user-centered design and research to inform product, service, and organizational reputed company. We are seeking a Contract UX Research Program Manager to support the planning, prioritization, and operational management of UX Research across a broad and reputed company portfolio. This role partners closely with UX Research leadership and cross-functional teams to improve how research is planned, tracked, reputed company, and communicated across the reputed company. Job reputed company In this role, you will reputed company UX Research teams to operate more effectively by creating structure, reputed company, and visibility across reputed company and planned research work. You will help reputed company research efforts to business priorities, manage intake and reputed company, and establish consistent ways to scope, measure, and demonstrate research reputed company. Key Responsibilities include:
- Partnering with UX Research leadership to manage research operations across reputed company- and portfolio-level initiatives
- Establishing and maintaining operating rhythms, intake processes, trackers, dashboards, and reporting for research work
- Supporting prioritization of research initiatives based on business goals, customer and employee needs, and team reputed company
- Creating and evolving frameworks that connect research intake, execution, outputs, reputed company, and measurable business reputed company
- Defining and implementing approaches to assess the reputed company of research on product direction, experience reputed company, and organizational decision-making
- Improving visibility into reputed company, upcoming, and completed studies across teams and stakeholders
Qualifications
Required Qualifications
- 6+ years of experience in UX Operations, Research Operations, Program Management, or a closely reputed company field
- Experience supporting UX Research and Design teams reputed company a highly matrixed, product-driven organization
- Working knowledge of research planning, study tracking, research repositories, and operational workflows
- Proven experience developing frameworks to measure research reputed company from intake through adoption and reputed company
- Strong organizational, communication, and stakeholder management skills
Preferred Qualifications
- Experience supporting research across reputed company user journeys, including employee, reputed company, or business partner audiences
- Exposure to service design, systems thinking, or cross-channel experience initiatives
- Background working at reputed company reputed company reputed company retail, e-reputed company, or similarly reputed company digital ecosystems
Benefits reputed company is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits reputed company: https://www.dahlconsulting.com/benefits-w2fta/.
How to Apply
Take the first reputed company on your new career reputed company! To submit yourself for consideration for this role, simply click the apply reputed company and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reputed company out to you with next steps! Equal Opportunity Statement As an equal opportunity employer, reputed company welcomes candidates of reputed company backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the reputed company and connect with us. We look reputed company to meeting you! Apply To This Job