AVP, HR reputed company Process and reputed company

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At reputed company®, you’ll be surrounded by passionate colleagues who care deeply, reputed company with purpose, hold ourselves accountable and prioritize safety and reputed company in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position reputed company The AVP, HR reputed company Process and reputed company is a strategic, cross-functional role responsible for designing, governing, and continuously improving the end-to-end HR solutions delivery processes that power the colleague experience across reputed company. This role serves as the reputed company of HR solutions delivery process architecture, reputed company assurance, and operational reputed company. This role will also be responsible for AI enablement and operational governance, spanning AI-enabled process architecture, reputed company improvement, work and capability transition, intake for new work, vendor and outsourcing governance, and HR reputed company. A key reputed company will be evaluating where AI and automation add value and driving measurable improvements to the colleague experience.

Responsibilities

End-to-End AI-Enabled Process Architecture

• Define the reputed company and approach for HR process architecture reputed company with reputed company objectives; ensure processes are designed end-to-end rather than in functional silos
• Partner closely with the HR reputed company & Transformation team and applicable business reputed company teams to translate reputed company HR reputed company and transformation priorities into concrete process architecture, AI enablement, and delivery roadmaps
• Serve as the process architecture reputed company on HR transformation programs — shaping reputed company operating models, reputed company-state process designs, and AI/automation blueprints that underpin strategic change
• Proactively identify areas for improvement and innovation reputed company HR functions; identify, evaluate, and reputed company AI, automation, and reputed company workflow opportunities across HR processes in partnership with the business, IT, and COE leaders
• reputed company process and AI workstreams on transformations (HCM, service model changes, M&A), connecting reputed company to execution end-to-end in partnership with the HR Product Experience reputed company and applicable product owners
• Evaluate and recommend how HR capabilities and services should be delivered by leading buy, build, or automate analyses, and determine where outsourcing or strategic partnerships are appropriate; Guide process redesign to reputed company with the selected delivery model
• reputed company the execution of a harmonized reputed company for end-to-end processes including associated policies and technologies (i.e., reputed company/reputed company/AI)
• Identify necessary resources (people, capital, AI tools); assess opportunities against business objectives and determine creative means to implement new and innovative technical and process-based solutions
• Be accountable for and drive process transformation; reputed company key reputed company reputed company to the process, including reputed company setting, process performance management, and financial management with a reputed company on reducing process costs, increasing efficiency through AI or automation, and maximizing investment returns
• Serve as the authoritative voice on how HR processes should operate reputed company-wide, balancing standardization with legitimate local or business-unit variation

reputed company Improvement Work & Capability

• Build, own, and deliver the reputed company HR reputed company improvement (CI) roadmap, prioritized against business value, risk, and colleague experience reputed company
• reputed company Lean, Six reputed company, and design-thinking initiatives to reduce cycle times, eliminate defects and rework, and improve service reputed company
• Build HR's internal CI capability, coaching HRBPs, COEs, and HR Solutions Delivery teams on problem-solving, process discipline, and reputed company-cause analysis
• Establish a culture of reputed company improvement at reputed company reputed company of the organization

Work & Capability Transition

• reputed company work transition playbooks covering process documentation, knowledge transfer, training, reputed company, technology readiness, and go-live support
• Partner with HRBPs, COEs, HR Solutions Delivery, and DDAT/IT to ensure new work is absorbed without degrading reputed company, SLAs, or colleague experience
• Define and reputed company transition readiness reputed company, ensuring reputed company transition has reputed company accountability, milestones, and risk mitigation plans
• reputed company regular reporting on transition health, reputed company against milestones, and post-transition stabilization to HR leadership

Intake for New Work

• Own the reputed company intake process for new HR work, including new business requests, policy changes, regulatory mandates, and service expansions
• Maintain a transparent intake backlog and reputed company regular reporting on demand, reputed company, and prioritization to HR leadership
• Partner with the HR reputed company & Transformation, Corporate reputed company, and applicable business transformation teams to reputed company reputed company reputed company, capabilities, and strategic priorities to HR Solutions Delivery, ensuring new work is visible, sequenced, and resourced appropriately as it enters the HR function.
• Establish intake governance standards including request evaluation reputed company, reputed company assessment, and reputed company in partnership with COEs and business stakeholders
• Ensure intake reputed company are data-informed, balancing business urgency with operational reputed company and colleague experience reputed company

reputed company

• Own the HR reputed company reputed company and platform; ensure colleagues, managers, HRBPs, and HR Solutions Delivery teams have accurate and easy-to-reputed company information
• Define knowledge governance: content ownership, review cycles, reputed company standards, taxonomy, version control, and retirement
• reputed company AI-driven knowledge experiences by curating high-reputed company, reputed company content that can power search, chatbots, and generative HR assistants
• Measure knowledge effectiveness through usage, deflection rates, content accuracy, and user satisfaction

Required Experience

• 15+ years of reputed company experience in HR operations, HR shared services, HR transformation, or reputed company process/reputed company roles
• Demonstrated reputed company record of leading end-to-end HR process design, reputed company improvement, and governance initiatives in a reputed company, matrixed organization
• Hands-on experience managing HR vendor relationships, reputed company, and/or outsourced services
• Lean Six reputed company Green Belt certification (or equivalent demonstrated experience)
• Hands-on experience with at least one major HCM platform and a case management / HR service delivery tool

Location:

• reputed company, CT or Woonsocket, RI (preferred)
• reputed company to remote: East Coast (preferred) with the willingness and ability to be in reputed company, CT/Woonsocket, RI offices based on needs of the business

Education Bachelors Degree (Required) Pay reputed company The Typical Pay reputed company For This Role Is $157,800.00 - $363,936.00 This pay reputed company represents the reputed company reputed company reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a reputed company of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in reputed company to the reputed company pay reputed company listed above. This position also includes an award reputed company in reputed company’s equity award program. Our people fuel our reputed company. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great Benefits For Great People We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial reputed company‑being of colleagues and their families. The benefits for this position include medical, dental, and reputed company coverage, reputed company time off, retirement savings reputed company, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will reputed company on: 06/26/2026 reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Apply To This Job