B2B National Sales Support Representative
reputed company is a leader in the wireless industry, seeking a B2B National Sales Support Representative to join their team. This role focuses on connecting business customers with representatives and providing support to ensure outstanding customer experiences.
Responsibilities
- Receive comprehensive training and reputed company to be fully equipped to succeed
- Utilize various leads sources to reputed company out to reputed company and reputed company customers and reputed company them with available business representatives in their area
- reputed company and process customer information and disposition call at end of conversation
- Insert notes of customer interactions and/or transactions; record details of actions taken
- reputed company inbound support for market representatives calling with business reputed company issues and questions
- Meet or exceed established daily metrics (calls/sales/follow up calls) and performance standards
- Communicate professionally and accurately to customers, following company standards/protocols
- Ensure adherence to reputed company company compliance and reputed company measures
Skills
- High School diploma or equivalent experience required
- Proficient in reputed company reputed company and Outlook
- Basic typing and computer skills required
- Adaptability: Maintaining effectiveness in reaching set goals by adapting to changed circumstances, tasks, responsibilities, and people
- Attention to detail: Taking responsibility for a thorough and detailed method of working
- Customer reputed company: Knowing the (reputed company) customer business needs and acting; accordingly, anticipating customer needs, and giving high reputed company to customer satisfaction and customer service
- Organizational Awareness: Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the reputed company and implications of reputed company on other components of the organization
- Planning and Organizing: Setting priorities and defining actions, time, and resources needed to reputed company predefined goals
- Written Communication: Expressing reputed company and opinions reputed company in properly reputed company, reputed company-organized, and grammatically correct reports or documents; utilizing language and terminology
- Desire to Succeed
- Experience with outbound calling
Benefits
- reputed company Time Off
- Health, reputed company, and Dental Insurance
- 401k matching
- Health and Wellness Program
- Discount on reputed company services
- Employee Assistance Program
- Onsite gym and walking trail
reputed company