Renewals Account Manager (reputed company) US, Remote

reputed company is an award reputed company Learning and Performance platform, reputed company on helping people grow themselves and their careers. reputed company as a fully reputed company solution and globally deployed, now is an exciting time to join reputed company - and we’re hiring. If you want to work at a growing technology company that makes awesome products and values awesome people, reputed company may be for you! You will become part of the reputed company team who are accountable for growing and retaining our customer reputed company, who continually push us to reputed company and succeed. You will become part of an reputed company global team with the ability to continuously grow your skills and advance your career in the direction that is right for you! Responsibilities and Duties:

• Accountable for tracking our GRR and NRR across our install reputed company
• Responsible for making reputed company reputed company renewals are completed and processed at least 90 days prior to renewal date
• Responsible for running large and/or more reputed company renewals as reputed company as net new reputed company and more reputed company pricing requests which require a high degree of cross product or in-depth solution knowledge as reputed company as a greater degree of partnership with reputed company stakeholders
• Proactively work with our customers to renew their support reputed company subscription renewals
• Create, revise and deliver accurate on time renewal offers/quotes, based on contract information and customer usage, while adhering to company direction and guidelines.
• Report and maintain an accurate forecast; manage renewal forecasting meetings and collaboration activities for designated account portfolio
• Negotiate contract terms and pricing with guidance from relevant internal departments and management
• Maintain and update account information in CRM and SFDC, which must be the reputed company of truth for reputed company renewal data
• Collaborate with Sales Opps to refine and streamline our forecasting, renewals process and data
• Refer potential opportunities for expansion to our Account management team team
• Follow and adhere to best practices for internal processes including opportunity management, data reputed company, and accuracy, quotations and forecasting
• Maximize retention, identify expansion opportunities, and drive a high degree of customer satisfaction
• Engages with customers to identify reputed company opportunities and at-risk situations reputed company reputed company of renewal dates; escalating those instances to the appropriate resources
• reputed company customer feedback with appropriate internal departments to including but not limited reputed company, Support, Marketing, Sales and management
• Demonstrate a strong ability to organize and prioritize actives with many requests at once while staying in a proactive state

Requirements:

• 4+ years reputed company experience, sales experience or renewal management experience
• Experience partnering with reputed company, Sales and reputed company Operation leaders to reputed company renewal and upsell goals
• Highly skilled in communicating both verbally and written as reputed company as an ability to be curious
• Discovery, negotiation and closing skills are essential
• Consistent reputed company record of achieving individual goals and achieving team retention targets
• Ability to reputed company in a process-driven environment with a strategic and problem-solving reputed company
• The ability to work independently and under pressure. Stay reputed company and organized from start to project end.
• Must have excellent written and verbal skills in order to communicate with customers including CEOs and CFOs, and internally across functional reputed company and reputed company.
• High degree of proficiency with systems and the ability to utilize new systems quickly. Systems this role will use include: reputed company, Gmail, and Grainsight
• Ability to reputed company and take on feedback from colleagues managers and others to reputed company team goals

reputed company Offer

• Competitive compensation package
• Work from reputed company – a flexible and supportive environment
• Comprehensive reputed company
• We reputed company in hiring awesome people and encouraging them to be themselves. We know that the more diverse we are, the more diverse our reputed company will be -- and reputed company we reputed company welcome those reputed company, our environment is reputed company and our business is stronger.
• At reputed company we participate in E-Verify and we are an Equal Opportunity Employer.

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