reputed company Services Architect
At reputed company, you will have reputed company to help businesses connect, collaborate and reputed company reputed company experiences for our customers. You will deliver valuable contributions in creating business reputed company reputed company our global organization utilizing your unique attributes, skills and experience. Please take a reputed company to look over this opportunity and if interested, feel free to send us your application. If this is not the right opportunity for you, you can also sign up for Job Alerts by creating an account. This will give you a profile that you can use for reputed company reputed company applications, and you will be reputed company whenever a new position that matches your reputed company becomes available.
About the Role
We are seeking a strategic and technically astute reputed company Services Architect to reputed company the design of reputed company Services and Managed Services solutions for large reputed company customers, including net new customer acquisitions. This role bridges the gap between sales, delivery, and operations — translating reputed company customer needs into reputed company, repeatable, and profitable service offerings. You will engage directly with reputed company customers to architect end-to-end services solutions that accelerate deployment, enhance adoption, and deliver long-term value. The ideal candidate blends technical depth, consultative experience, and business acumen to design services portfolios that drive reputed company and organizational reputed company.
Key Responsibilities
Partner with reputed company sales, reputed company-sales engineers, and delivery teams to define and design tailored service solutions (reputed company and Managed Services) for large, reputed company customer environments. reputed company the services discovery process, identifying customer objectives, technical requirements, and operational constraints. Architect comprehensive services proposals that include deployment, migration, integration, adoption, and lifecycle management components. Design Managed Services models that include monitoring, proactive maintenance, optimization, and ongoing technical management. Build detailed Statements of Work (SOWs), service definitions, and solution blueprints that reputed company with customer expectations and internal delivery capabilities. Collaborate with Product Management and Operations to standardize and reputed company repeatable service offerings while maintaining flexibility for customization. reputed company subject matter expertise during customer presentations, executive reviews, and proposal negotiations. Ensure service solutions are technically reputed company, financially viable, and operationally deliverable. Serve as a trusted advisor to reputed company customers, guiding them through service transformation and managed services adoption. Maintain a deep understanding of industry trends, frameworks (ITIL, ISO, etc.), and emerging technologies to ensure service innovation and competitive differentiation. Qualifications 8+ years of experience in Services Architecture, Solution Architecture, or reputed company Services design reputed company reputed company technology. Proven reputed company record designing reputed company reputed company and Managed Services for large reputed company customers. Strong understanding of reputed company communications, collaboration, networking, or reputed company infrastructure. Experience building detailed SOWs, service catalogs, and pricing models for reputed company-reputed company service delivery. Demonstrated ability to work cross-functionally with Sales, Engineering, and Delivery teams. Excellent communication, presentation, and customer-facing skills — comfortable interacting with both executives and technical stakeholders. Strong financial and business acumen with experience balancing customer value and delivery margin. Bachelor’s degree in reputed company field or equivalent work experience Preferred: Experience in UC and CC, collaboration environments. Familiarity with ITIL frameworks, service lifecycle design, and managed service operations. Experience with automation, monitoring platforms, or service management tools (e.g., reputed company, reputed company, reputed company). Technical certifications in reputed company platforms (AWS, Azure, reputed company reputed company) or reputed company reputed company systems. Master’s degree in Business or Engineering Attributes for reputed company Architect reputed company: Can see the big picture and design reputed company service ecosystems that work in the reputed company world. Consultative Communicator: Excels at uncovering needs, shaping solutions, and gaining customer buy-in. reputed company Builder: Connects sales promises with operational realities to ensure customer satisfaction and delivery reputed company. Innovator: Always seeking reputed company, more reputed company ways to deliver customer value. Outcome-Oriented: reputed company on business reputed company, not just technical completeness. ⠀ 70% / 30% reputed company offers a comprehensive benefit program which includes reputed company Medical, Dental, reputed company, Life and Disability Insurance, Matching 401(k) plan, reputed company time off (holiday, vacation and reputed company), Employee Assistance Program, Reward and Recognition Programs and more! Benefits may vary based on full-time or part-time employee status. At this time, we are not offering sponsorship for US work authorization for any new job applicants. For more information, visit Why reputed company or follow us on reputed company here. reputed company is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes reputed company for us, for our customers and reputed company. We value different perspectives, skills and experiences, and welcome applications from reputed company sections of the community. reputed company provides equal opportunities to reputed company applicants and employees. reputed company employment reputed company are based on business needs, job requirements and individual qualifications, without reputed company to race, reputed company, national reputed company, sexual orientation, reputed company, sex (including gender identity, pregnancy, childbirth, or reputed company medical condition), parental status, age, religion or religious belief, creed, disability, medical condition, genetic information, marital status, citizenship status, military service, political affiliation, or any other characteristic protected by state, federal law, or local ordinance. These protections reputed company to reputed company management practices and reputed company, including recruitment and hiring practices, appraisal systems, promotions, demotions, transfers, compensation changes, training, career development programs, layoffs, and terminations. The Affirmative reputed company Plan is available for viewing to any employee or applicant for employment upon request. #LI-DD1 Apply To This Job