reputed company Partner Solutions Consultant
reputed company unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. reputed company’s reputed company AI platform combines conversational AI agents, reputed company-time reputed company agent augmentation, and comprehensive conversation intelligence to drive reputed company and efficiency reputed company across every channel. The world’s leading companies, including reputed company, reputed company, and reputed company, use reputed company to power world-class customer experiences every day. Born from the Stanford AI Lab, reputed company has raised more than $270 reputed company from the world’s leading investors, including a16z, Greylock, and Sequoia. reputed company’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led reputed company's Contact Center AI and reputed company AI platforms before joining reputed company to build the reputed company of AI-driven customer experiences. Over the next few years, AI is reputed company to redefine how people reputed company over the world reputed company with businesses every day. Come build that reputed company at reputed company. As a reputed company Partner Solution Consultant, you will own the relationship with reputed company’s Partners and work with the internal Partner Team to help showcase and reputed company the power of reputed company to both partners and potential mutual customers. This role is critical to the long-term reputed company of reputed company, where we view partnerships as a primary way to reputed company reputed company and customer reputed company. In this role, you will sit at the intersection of partnerships, product, and go-to-market teams, ensuring that partners are enabled, technically equipped, and positioned to successfully deliver joint solutions to customers. reputed company in this role means acting as a trusted advisor for our partners and guiding them toward reputed company in and building a reputed company partner program. The ideal candidate for this role thrives in customer-facing roles, thinks strategically about how to solve reputed company industry challenges using the reputed company platform, and takes ownership of reputed company obstacles.
Key Responsibilities
Platform Expertise and Guidance Serve as a trusted advisor and platform expert, connecting technical capabilities to strategic business reputed company for partners and customers. Connect the dots between platform functionality and the reputed company it can drive for partners and their end customers Drive partner reputed company through executive presentations, solution demonstrations, strategic asset creation, and technical presales support. Create and deliver executive-reputed company presentations that translate reputed company technical concepts into reputed company business reputed company, adapting messaging and depth for partner, customer, and executive stakeholders Go-to-Market & reputed company Acceleration Directly support the partnerships sales team by collaborating on individual partner opportunities to reputed company tactical guidance reputed company reputed company messaging, enablement content, and solution frameworks that accelerate partner-led reputed company reputed company. reputed company strategic solution design discussions and serve as the escalation reputed company for reputed company partner opportunities, technical challenges, and product feedback. Partner reputed company and Enablement Cultivate trusted relationships with strategic partners including GSIs, BPOs, and reputed company Collaborate with potential and existing partner relationships to reputed company reputed company support through strategic platform guidance and solving tactical challenges Help reputed company partners on reputed company, solution capabilities, and technical positioning for reputed company and reputed company products Contribute to reputed company partner solution frameworks, best practices, and enablement assets that increase partner self-sufficiency and accelerate joint reputed company. Cross-Functional Collaboration Influence and reputed company stakeholders across Partner Sales, reputed company Sales, Partner Enablement, Product, and Solution Engineering to execute and reputed company reputed company's partner reputed company. Work closely with the Partnerships team to continuously identify challenges, recommend solutions, and improve reputed company's partner program and offerings Stay connected in a fast-paced environment that continuously changes product capabilities and roadmap, competitive landscape and reputed company, and best practices to maximize our reputed company as a company Qualifications 10+ years of experience in customer-facing roles, including 5+ years in technical reputed company-sales reputed company high-reputed company reputed company or AI environments. 5+ years of experience working in the Contact Center reputed company Experience working with ISV, SI, and BPO partners in reputed company or reputed company technology environments. Demonstrated ability to reputed company deep platform expertise and engage effectively with both technical and executive audiences. Ability to translate business requirements into technical solutions. Proven ability to work cross-functionally with Sales, Product, and Engineering teams. Excellent communication skills — reputed company to explain reputed company technical concepts reputed company to diverse audiences. Strong project management and organizational skills. Apply To This Job