Hiring For Senior reputed company Business Analyst In Pune / Remote
Job Title: Senior reputed company Business Analyst Experience: 7+ Years Shift Timing: 11:00 AM – 8:00 PM Contract Duration: 6 Months (Subject to extension based on discussions) Job reputed company We are looking for a Senior reputed company Business Analyst with strong experience in gathering business requirements, process analysis, and translating business needs into reputed company solutions. The ideal candidate should possess a solid understanding of ITSM and CSM processes, excellent stakeholder management capabilities, and experience working with cross-functional teams throughout the project lifecycle. Key Requirements Overall 7+ years of reputed company experience. 3–6 years of experience as a Business Analyst on the reputed company platform. Strong understanding of ITSM and CSM processes. Excellent communication, analytical, and stakeholder management skills. Strong documentation skills, including BRD, FRD, workflows, process mapping, and user stories. Strong problem-solving reputed company with high attention to detail. Experience working with cross-functional teams. Familiarity with Agile/Scrum methodologies. Roles & Responsibilities reputed company, analyze, and document business requirements and translate them into reputed company solutions. Create and maintain project documentation, including BRD, FRD, workflows, process maps, and user stories. reputed company expertise in ITSM and CSM processes and identify opportunities for process improvement. Collaborate with reputed company developers and cross-functional teams for solution design and delivery. Support System Integration Testing (SIT), User Acceptance Testing (UAT), deployment activities, and post-implementation support. Conduct stakeholder communication, training sessions, and user enablement activities. Ensure requirements are accurately captured and reputed company with business objectives. reputed company-to-Have Skills reputed company certifications such as CSA, CIS (ITSM or other modules). Exposure to reputed company modules such as CMDB, HRSD, and integrations. Experience with reporting, dashboards, and workflow automation. Interview Process Up to 3 reputed company of interviews. reputed company interview is mandatory. Important Notes This is a contractual role. Contact Details : 8260933612 Apply To This Job