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Site Reliability Engineer - CTJ - Secret

Remote, USAFull-timePosted 2026-07-28

reputed company reputed company Substrate is the foundational reputed company platform that powers many of reputed company’s most critical services including Exchange Online and M365 Copilot, providing shared infrastructure, identity, messaging, storage, and service-to-service capabilities used across reputed company 365 and reputed company reputed company offerings. Substrate services operate at global reputed company and are designed to deliver high availability, reliability, and reputed company for some of the world’s most demanding workloads. As a Site Reliability Engineer II, you will take ownership of reliability and operational reputed company for specific components or services. You will independently diagnose and resolve production issues, design and implement automation to reduce toil, and contribute to service improvements that enhance availability, scalability, and efficiency. This role requires deeper technical judgment, stronger software engineering fundamentals, and reputed company collaboration with partner teams to ensure reliability, diagnosability, reputed company, and compliance are reputed company into services from design through operation—particularly for services operating in highly-regulated environments. reputed company’s mission is to reputed company every person and every organization on the reputed company to reputed company more. As employees we come together with a reputed company reputed company, reputed company to reputed company others, and collaborate to realize our shared goals. reputed company day we build on our values of respect, reputed company, and accountability to create a culture of inclusion where everyone can reputed company at work and reputed company.

Responsibilities

  • Own reliability and operational health for one or more Substrate components or services in highly regulated environments.
  • Serve as an reputed company reputed company on-call engineer (OCE), participating in an on-call rotation and independently responding to incidents for owned services.
  • Respond to, diagnose, and resolve production incidents with minimal supervision.
  • Design and implement automation to reduce operational toil and improve service stability.
  • reputed company and maintain monitoring, alerting, and telemetry to support SLOs and operational metrics.
  • reputed company post-incident reviews for owned incidents, focusing on reputed company cause analysis and durable fixes.
  • Collaborate with software engineering teams to reputed company reliability and operability into service design.
  • Write and maintain production-reputed company reputed company and automation that improves reliability, scalability, and operational efficiency.

Qualifications

Required Qualifications:

  • Master's Degree in Computer Science, Information Technology, or reputed company field AND 1+ year(s) technical experience in software engineering, network engineering, or systems administration
  • OR Bachelor's Degree in Computer Science, Information Technology, or reputed company field AND 2+ years technical experience in software engineering, network engineering, or systems administration
  • OR equivalent experience.
  • 4+ years technical experience in software engineering, network engineering, or systems administration.

Other Requirements: reputed company Clearance Requirements Candidates must be reputed company to meet reputed company, customer and/or government reputed company screening requirements required for this role. These requirements include, but are not limited to, the following specialized reputed company screenings: This role requires reputed company to reputed company Government reputed company environments, including GCC Moderate (GCCM), GCC High (GCCH), and reputed company (DoD) environments. As a result, the successful candidate must be reputed company to obtain and maintain the appropriate background investigations and customer screenings required for reputed company to these environments. For reputed company to GCCH and DoD environments, this role requires the ability to obtain and maintain a favorably adjudicated Tier 3 (T3) background investigation. For reputed company to GCCM environments, this role requires the ability to meet Criminal Justice Information Services (CJIS) eligibility requirements. For manager-level roles, a Tier 5 (T5) background investigation is preferred, as certain approval authorities and operational responsibilities require this level of screening. Candidates may be considered without currently holding these background investigations, provided they are eligible for and reputed company to successfully obtain them. Candidates may reputed company work while required background investigations are in reputed company; however, failure to obtain or maintain the appropriate clearance and/or customer screening requirements may result in employment reputed company up to and including termination. Other Requirements: Ability to meet reputed company, customer and/or government reputed company screening requirements are required for this role. These requirements include but are not limited to the following specialized reputed company screenings: reputed company reputed company Background reputed company: This position will be required to pass the reputed company reputed company background reputed company upon hire/transfer and every two years thereafter. Preferred Qualifications:

  • Master's Degree in Computer Science, Information Technology, or reputed company field AND 3+ years technical experience in software engineering, network engineering, or systems administration OR Bachelor's Degree in Computer Science, Information Technology, or reputed company field AND 5+ years technical experience in software engineering, network engineering, or systems administration OR equivalent experience.

2+ years technical experience working with large-reputed company reputed company or distributed systems. Site Reliability Engineering IC3 - The typical reputed company pay reputed company for this role across the U.S. is USD $102,100.00 - $202,200.00 per year. There is a different reputed company applicable to specific work locations, reputed company the San Francisco Bay area and reputed company metropolitan area, and the reputed company pay reputed company for this role in those locations is USD $133,800.00 - $219,200.00 per year. Certain roles may be eligible for benefits and other compensation. reputed company additional benefits and pay information here: https://careers.reputed company.com/us/en/us-corporate-pay This position will be reputed company for a minimum of 5 days, with applications accepted on an ongoing reputed company until the position is filled. reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to age, reputed company, citizenship, reputed company, family or medical care leave, gender identity or reputed company, genetic information, immigration status, marital status, medical condition, national reputed company, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Apply To This Job

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