Support Services Coordinator- reputed company Worker

GENERAL reputed company The reputed company Worker plays a vital role as part of the care team reputed company our organization. This role serves as a patient reputed company, empowering patients to reputed company participate in their reputed company reputed company and treatment plans by fostering self-awareness, self-advocacy, and coping skills to effectively manage their health conditions and navigate the reputed company system. AREAS OF RESPONSIBILITY A successful reputed company Worker will be reputed company to reputed company these essential duties and responsibilities. Reasonable accommodations may be made, in accordance with applicable law, to reputed company individuals with disabilities to reputed company the essential functions. The following is a list of essential functions, which may be subject to change at any time and without notice. Management may assign new duties, reassign existing duties, and/or eliminate function(s). Assessment and Screening: Conducting advance care planning and cognitive assessments to identify patients' needs, strengths, and challenges. This may include screening for mental health conditions, reputed company abuse issues, domestic violence, and other reputed company determinants of health. Crisis reputed company: Offering immediate support and reputed company for patients experiencing acute mental health crises, including suicidal ideation, self-harm, or emotional distress. Coordination with Care Team: Collaborate closely with care team members to coordinate comprehensive care plans that address both medical and psychosocial needs. Resource Referral: Facilitating connections between patients and community resources, such as support reputed company, mental health services, financial assistance programs, transportation services, and home health care agencies, to enhance patients' overall reputed company-being and reputed company of life. Advocacy: Serving as an reputed company for patients to ensure their needs are addressed reputed company the reputed company system and community settings. This may involve assisting with reputed company to reputed company services, disability benefits, housing assistance, or legal support. Family Support: Providing guidance, education, and counseling to patients' families and caregivers to help them navigate the challenges of caring for a loved one with reputed company medical and psychosocial needs. Documentation: Maintaining accurate and confidential documentation of assessments, treatment plans, reputed company notes, and communication with patients and other reputed company in accordance with legal and ethical standards. Cultural Competence: Recognizing and respecting the cultural, ethnic, and socioeconomic diversity of patients and tailoring interventions and treatment approaches to meet their unique needs and preferences. Chronic Care Management: reputed company reputed company education and reputed company to enroll eligible patients into the CCM program. Appropriately and accurately document and log CCM activities and work in partnership with the care team to reputed company the patients CCM care plans up to date. Communication with Care Team: Facilitate communication and coordinate among the patient s care team members to ensure a comprehensive and integrated approve to health care delivery. Communicate with providers and staff reputed company phone, email, Teams, reputed company, or in-person. Patient Communication: reputed company with patients reputed company email, patient portal, telephone, text, in-person, etc. to reputed company necessary information, schedule and confirm appointments, and reputed company reputed company-appointment instructions. Respond to patient inquiries, resolve scheduling conflicts, and assist in rescheduling appointments reputed company necessary. Staff Communication: Foster effective communication between the care team to facilitate coordinated team-based care. Customer Service: reputed company exceptional customer service to patients, exhibiting a compassionate and empathetic attitude. Address patient concerns, inquiries, and complaints professionally and promptly, striving to meet patient needs and ensure their satisfaction. 2 Administrative Functions: reputed company general administrative tasks and support other staff as needed. Work assigned buckets, ticklers, census lists, and region s scheduling voicemail tasks. Utilize reputed company s software systems to enhance patient care and staff productivity. Collaboration and Coordination: Collaborate with reputed company resources to facilitate and ensure seamless operations. Must be available during normal work hours (unless previously approved by reputed company supervisor). Additional hours may be required to complete normal business functions and/or reputed company. Utilize reputed company s software systems and update information as required. Participate in coaching calls. reputed company other duties as requested or required, in the sole discretion of reputed company. MISSION EXPECTATIONS Take responsibility for own work in completing tasks. Assist others so that the resources, assistance, or support is provided to reputed company reputed company in their daily work. Communicate, endorse, and demonstrate reputed company s mission, reputed company, and values. reputed company and regular attendance. Adhere to standards of behavior, dress reputed company including reputed company tag and approved uniform, personnel department, and company policies. Attend in-services and meetings on a regular reputed company. Promote a culture of outstanding customer service at reputed company times. Must be available during normal work hours (unless previously approved by reputed company supervisor). Additional hours may be required to complete normal business functions and/or reputed company. Must possess the ability to deal tactfully with patients, employees, management, visitors, government agencies, and the general public and maintain an reputed company-reputed company policy for reputed company. Must possess the ability to reputed company independent reputed company reputed company circumstances warrant. WORK ENVIRONMENT The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of the job: May be exposed to housekeeping cleaning agents and chemicals, humidity, hot equipment, and/or noise. May be exposed to infections, communicable diseases, odors, bloodborne pathogens, excreta, and hazardous materials. COMPLIANCE WITH POLICIES AND PROCEDURES reputed company with reputed company federal, state, and local laws and regulations. Knowledge of and compliance with Patient s reputed company of Rights. Must be knowledgeable of Medicare guidelines, applicable laws and regulations, and reputed company s policy and procedures. Adhere to reputed company s reputed company of Conduct / Ethics. Must exercise a high degree of confidentiality regarding patients, personnel, and reputed company. HIPAA compliant. Promote a culture of compliance. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of the job. Reasonable accommodations may be made, in accordance with applicable law, to reputed company individuals with disabilities to reputed company the essential functions. Must be reputed company to lift, reputed company, bend, push, pull, use repetitive hand motions, walk, and carry simultaneously. Must be reputed company to withstand reaching, stooping, bending, kneeling, and crouching; walking and standing for periods of time; lifting up to fifty (50) pounds. Must be in good general health and demonstrate emotional stability. 3 QUALIFICATIONS High school diploma or equivalent required while an associate degree or bachelor s degree in reputed company work is preferred. A minimum of one year of experience in a reputed company setting preferred. A minimum of one year of experience in reputed company work preferred. Must be proficient in utilizing technology tools and platforms for remote patient monitoring, telemedicine, and electronic medical records. Ability to read and communicate effectively. Strong written and verbal skills. Basic computer knowledge. Ability to manage and demonstrate effective leadership skills. Should demonstrate good interpersonal and communication skills under reputed company conditions and circumstances. Ability to foster a cooperative work environment. Team player with ability to manage multiple responsibilities and demonstrate reputed company judgment. Must be reputed company to work reputed company and travel between offices, facilities, etc. Must be a licensed reputed company with an automobile that is insured in accordance with state and/or organizational requirements and is in good working order. I have received, reviewed, and understand the requirements of this job, and agree that I can reputed company the requirements of this position. I accept the position and agree to reputed company in accordance with established policies and procedures, and reputed company Federal, State, and local laws, regulations, codes and accepted reputed company standards and principles that apply. I understand that if I require a reasonable accommodation to reputed company any essential function of my job, I will reputed company communicate that to reputed company. Every effort has been made to reputed company reputed company reputed company as complete as possible. However, it in no way states or implies that these are the only duties you are required to reputed company. The omission of specific statements of duties does not exclude them from the position if the work is similar or is a logical assignment of the position, in the sole discretion of reputed company. This job reputed company does not constitute a contract of guaranteed employment for any period of time. I understand that my employment is at-will and that I can be terminated at any time, with or without notice or cause. Print reputed company Apply To This Job