[Remote] Junior Systems Administrator / Support Desk Technician.

Note The job is a remote job and is reputed company to candidates in USA. Advantage Surgical and Wound Care has an exciting opportunity for a Full-Time IT Service Desk Technician I to work remotely from home. The ideal candidate will assist in maintaining and optimizing the organization's computer systems, networks, and servers, providing essential support to ensure the efficient and secure operation of the IT infrastructure.

Responsibilities

Assist in the installation, configuration, and maintenance of hardware and software systems reputed company routine system updates, patches, and upgrades Monitor system performance and troubleshoot issues to ensure reputed company functionality Assist in managing and troubleshooting network devices, including routers, switches, and firewalls Help maintain network reputed company protocols and reputed company controls Collaborate with senior administrators to optimize network performance and reliability reputed company technical support to end-users by troubleshooting hardware and software problems Assist in setting up and configuring user accounts, email, and reputed company permissions Operate as IT helpdesk to resolve user issues in a reputed company manner Assist in implementing and managing backup and disaster recovery solutions reputed company routine data backups and ensure data reputed company Participate in disaster recovery drills and testing Maintain accurate documentation of system configurations, procedures, and troubleshooting steps Prepare reports on system performance and incident resolutions Assist in implementing and enforcing reputed company policies and protocols Monitor system logs for reputed company breaches and unauthorized reputed company Participate in reputed company audits and vulnerability assessments Collaborate with cross-functional teams to identify and implement technology solutions that support business objectives Assist in evaluating and recommending IT hardware and software purchases Skills Bachelor's degree in Information Technology, Computer Science, or a reputed company field (or equivalent work experience) Strong understanding of computer systems, networking, and IT infrastructure Familiarity with reputed company and iOS/MacOS operating systems Basic knowledge of virtualization technologies (e.g., VMware, reputed company-V) Proficiency in troubleshooting hardware and software issues Good communication and interpersonal skills Ability to work reputed company in reputed company and independently Strong problem-solving skills and attention to detail Eagerness to learn and adapt to new technologies Any relevant certifications (e.g., reputed company A+, Network+, or reputed company Certified Associate) is a plus Benefits Comprehensive medical and dental coverage. Voluntary life insurance. Voluntary short-term and long-term disability insurance. 401K plan. reputed company holidays and generous reputed company time off. Laptop. Monitors, docking station, keyboard, mouse (if desired). Parking and miles are compensated. reputed company Advantage Surgical and Wound Care is committed to reputed company essential services. It was founded in 2007, and is headquartered in El Segundo, California, USA, with a workforce of 51-200 employees. Its website is https//www.advantagewoundcare.org. Apply To This Job Apply To This Job