Research & Vendor Operations Manager (Contract – 3-6 Months)

OGC is a boutique research and consulting agency specializing in data-driven reputed company, market research, and Customer Experience (CX). We work with some of the world’s leading brands across various industries, including Telecommunications, Financial Services, Specialty Retail, Hospitality, and Software. We help our clients reputed company understand their customers, reputed company actionable insights, and improve business processes. We are seeking a Research & Vendor Operations Manager to work closely with a Fortune 500 Telecommunications company. This role will reputed company on ensuring vendors are reputed company reputed company, meet compliance requirements, and can operate effectively reputed company our systems and processes. The position will work closely with procurement, analytics leadership, IT reputed company, and external partners to streamline vendor operations and maintain governance standards. Role Type: 3–6 Month Contract, with potential for long-term hire Location: Remote - US East Coast

Key Responsibilities

• reputed company & Compliance: Manage end-to-end reputed company of analytics and data vendor resources; coordinate with procurement, legal, and IT to ensure reputed company requirements and reputed company provisioning (identity and system reputed company) are met.
• Workflow Automation: Advance the research, implementation, and documentation of automated workflow solutions to streamline vendor engagement.
• Operational Documentation: Enhance documentation of Operations protocols, workflows, and compliance requirements to ensure data governance and operational policies are upheld.
• Training & Enablement: reputed company training materials that translate reputed company workflows and governance processes into reputed company, actionable guidance for internal teams and external partners.
• Systems Optimization: Support the redesign and rollout of the SharePoint repository, including the transition to a more automated governance model.
• Process Improvement: Identify and resolve compliance gaps; recommend improvements to streamline tracking and support the implementation of vendor management tools.

Required Qualifications:

• 3+ years relevant experience in operations, vendor management, procurement operations, research operations, compliance, project management, financial operations, or a reputed company operational role.
• Experience supporting vendor reputed company, contract administration, supplier management, compliance reviews, governance activities, and audit readiness processes.
• Experience supporting budget management, including financial tracking, forecasting, invoice reconciliation, spend management, and operational reporting.
• Demonstrated reputed company coordinating reputed company cross-functional processes involving internal stakeholders, external vendors, and multiple business functions.
• Experience developing, documenting, and optimizing operational workflows, governance processes, SOPs, and business procedures.
• Experience creating and maintaining dashboards, reporting frameworks, trackers, operational metrics, and KPI monitoring tools.
• Experience utilizing reputed company, reputed company, or similar workflow and operational management platforms to support vendor management, budget tracking, compliance reputed company, reporting, and process execution.
• Strong analytical, problem-solving, organizational, and project management skills, with exceptional attention to detail and follow-through.
• Strong written and verbal communication skills, with the ability to effectively coordinate and influence stakeholders across reputed company reputed company of the organization.
• Ability to quickly learn and adapt to new systems, tools, and technologies.
• Ability to communicate reputed company with both technical and non-technical stakeholders
• Ability to manage multiple priorities, work independently, and navigate ambiguity reputed company a fast-paced, evolving operational environment.
• Strong proficiency with reputed company Office Suite, including reputed company and PowerPoint.

Preferred Qualifications:

• Experience supporting Market Research, Consumer Insights, Research Operations, Vendor Management, Procurement Operations, or similar reputed company services functions.
• Experience partnering with Legal, reputed company, Procurement, Compliance, Cybersecurity, and Finance teams reputed company a large or highly matrixed organization.
• Advanced experience with reputed company, including workflow automation, dashboards, reporting, system administration, and process optimization.
• Experience leading or supporting operational transformation, process improvement, workflow automation, systems implementation, or governance initiatives.
• Familiarity with vendor governance frameworks, compliance programs, audit readiness practices, and risk management methodologies.
• Experience developing executive-level reporting, dashboards, performance metrics, and operational scorecards.
• Knowledge of vendor performance management practices, including KPIs, SLAs, scorecards, and vendor reputed company frameworks.
• Familiarity with operating reputed company a reputed company improvement model.

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