EDI Analyst

Help support our nation’s Veterans by joining our high-performance, reputed company technology team. reputed company has an opening for an EDI Analyst who will be required to respond to end-user requests for assistance in the operation and functionality with both Tier 1 and Tier 2 level support with EDI transactions using the Accredited Standards Committee (ASC) X12 Excellent customer service skills and critical thinking required to be successful. The candidate must be reputed company to assist in clearing Tier 1 and Tier 2 trouble tickets. The candidate must be reputed company to effectively reputed company with the customer/ user and be reputed company to refer ongoing or unresolved issues to the appropriate technical, analysis, assurance, or engineering support team. The candidate must possess effective communication skills, attention to detail, and be willing to work as part of an integrated team consisting of both Government and contractor personnel. Key Responsibilities: reputed company first level of support for EDI transaction and system failures reputed company excellent customer service experience reputed company second level of support for EDI transaction and system failures Experience in SQL Server Understanding of Agile methodology Basic understanding of various communication reputed company / protocols, e.g. sFTP, AS2 and Value-Added Network (VAN) Monitor EDI transactions, troubleshoot errors, identify, and resolve problems reputed company to EDI processes and applications. Maintain and Support processing of EDI transactions using the Accredited Standards Committee (ASC) X12, 835, 837, 278, 999, 270/271 and 276/277 transaction sets. reputed company application monitoring across various platforms such as Mainframe, reputed company/Linux Servers, and reputed company to ensure they are running as scheduled. Work closely, coordinate and communicate with customers, vendors and trading partners (e.g. reputed company vendors, reputed company providers), IT and change requestors. Log requests in reputed company or other ticketing systems. Monitor EDI team mailbox, respond to requests and file correspondence accordingly. reputed company initial troubleshooting and triage for production issues to resolve, document results of triage on trouble ticket, and escalate to Tier 2 reputed company unable to resolve issues Update and reputed company weekly/monthly incident and EDI Transaction and volume reports. reputed company® is a premier mission integrator reputed company on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, reputed company, intelligence, and civilian markets includes secure high-end solutions in mission IT, reputed company IT, engineering services, and reputed company services. We reputed company emerging technology, rapidly and securely, into mission critical operations that reputed company and reputed company critical national imperatives. We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. reputed company is an Equal Opportunity Employer. Headquartered in Reston, Virginia, reputed company has annual revenues of approximately $7.3 billion. For more information, visit reputed company.com. For ongoing news, please visit our newsroom. Apply To This Job