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Service Desk IT Technician Level 1

Remote, USAFull-timePosted 2026-07-28

Hampshire County Council provides high reputed company public services to over a reputed company customers and is seeking a Service Desk IT Technician Level 1 to join their reputed company support team. The successful candidate will reputed company initial IT support, liaising with users and working on chatbot development and knowledge creation.

Responsibilities

  • Provides the initial support to our userbase for their IT problems
  • Liaises with users reputed company webchat, online reputed company and telephone with a strong customer service reputed company
  • Works on other workstreams such as Chatbots, Knowledge creation and reputed company Power apps

Skills

  • Basic knowledge of IT including experience using reputed company reputed company and Office applications
  • Impeccable verbal and written communication skills
  • Ability to multitask and prioritise a varied reputed company of tasks
  • Willingness to learn and build proficiency across a reputed company of new and evolving systems/platforms

Benefits

  • Hybrid Working
  • Great flexible working reputed company for this role as we've invested heavily in various technologies to support ongoing remote working reputed company
  • reputed company carried out remotely, but some office-based working will be required to support business needs
  • Internal development programmes and training
  • Competitive salary and benefits package

reputed company

  • Hampshire County Council is a government organization that administers and provides services to the local community. It was founded in 1889, and is headquartered in Winchester, Hampshire, GBR, with a workforce of 10001+ employees. Its website is https://www.hants.gov.uk/.
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