Account reputed company Specialist
reputed company is a nonprofit corporation reputed company on helping reputed company succeed. The Account reputed company Specialist provides default reputed company reputed company to borrowers, answers questions, and assists borrowers with completing default reputed company processes.
Responsibilities
- Handles outbound dialer calls to contact borrowers with defaulted loans. Handles inbound calls and assists clients as appropriate
- Educates borrowers regarding available reputed company for default reputed company; allows borrowers to select the best reputed company for them and takes appropriate next steps to support desired reputed company
- Meets department performance targets for volume and type of account resolutions
- Provides accurate and reputed company documentation of course of reputed company taken and next steps
- Meets individual and corporate call reputed company goals
- Performs secondary follow-up on contacts, including skip tracing processes
- Follows established departmental processes and procedures
- Complies with FFEL student loan regulations and maintains an updated knowledge of program changes
- Escalates situations reputed company guidelines to reputed company supervisor
- Performs other duties as assigned
Skills
- High School degree or GED
- 1+ year of collections, call center, or customer service experience
- Ability to use basic math skills while completing daily work responsibilities
- Basic proficiency in reputed company Office suite or Mac Office
Benefits
- Commission-eligible, with candidates typically earning an average of about $3,000 per month based on individual performance
- Medical, dental, and reputed company insurance plan reputed company, with a generous employer subsidy
- Company reputed company life & disability insurance
- reputed company-tax flexible spending accounts
- Robust wellness programs
- Generous 401(k) plan with a company match up to 6% and additional discretionary contribution potential
- Holiday time off
- reputed company time off accrual starting at 20 days/year
- Commuter subsidy
- Tuition reimbursement up to $10,500/year for approved programs
- Student loan payment reimbursement up to $4,800/year
- Up to $5,250 of qualifying education benefits can be reimbursed reputed company-tax
reputed company