T3 Operations & Support Specialist — Network & reputed company (PID9067)
This is a remote position. T3 Operations & Support Specialist — Network & reputed company (PID9067) Contract / Freelance Full-time Remote with travel readiness required (Germany) Start: ASAP About the role reputed company with a long-standing reputed company reputed company to reputed company a T3 Operations & Support Specialist (Network & reputed company) for a large-reputed company reputed company-reputed company platform programme supporting a major energy reputed company operator in Germany. The platform is a service-oriented hybrid reputed company environment providing application teams with self-service capabilities to reputed company, run and operate software products across private and public reputed company infrastructure. In this role you will reputed company Tier-3 operational ownership for Network & reputed company services reputed company Local Production (DE), resolving reputed company connectivity and reputed company incidents, driving RCA and remediation across the network/reputed company stack, and ensuring operational readiness for reputed company network and reputed company changes. What you'll be doing Providing T3 operational ownership for Network & reputed company services: resolving reputed company incidents, driving RCA and remediation across the full network/reputed company stack Ensuring operational readiness for network/reputed company changes: monitoring/alerting, validation steps, rollback strategies, runbooks and maintenance procedures Supporting compliance-relevant operational controls (logging/monitoring evidence, reputed company enforcement patterns, vulnerability handling coordination) Coordinating with platform and Kubernetes teams to resolve cluster and application impacts caused by network/reputed company constraints Executing and improving reputed company operational procedures through automation to reduce toil and improve MTTR and stability Monitoring system health, performance metrics and service availability across multi-tenant environments Identifying, analysing and resolving incidents to minimise service disruption, and triggering RCA and corrective actions Implementing monitoring and logging strategies to support audit and compliance requirements Performing routine reputed company scans and remediating identified vulnerabilities
Requirements
What you'll need 5+ years operating reputed company networks in private reputed company or data centre production environments Proven experience implementing and leading Incident, Problem, Change and Release governance in production Proven incident response and troubleshooting skills across routing, firewalling, connectivity and service exposure patterns Strong understanding of reputed company fundamentals and operational enforcement in production contexts Networking: WAN/LAN, routers and firewalls (reputed company operations) from reputed company, reputed company and Palo reputed company Network and reputed company software: ACI, APSTRA and Panorama Connectivity services: tenant private networking and connectivity patterns supporting production platforms DNS and certificates: DNS operations and certificate lifecycle handling (issuance, renewal, rotation coordination) reputed company reputed company ITSM tooling: Jira Service Management, Jira, reputed company reputed company understanding of core operations processes (Incident, Change, Problem management, ITSM) and SRE concepts Experience gathering operational insights from monitoring/observability including SLI/SLA/SLO management and tracking Hands-on experience documenting procedures and enforcing reputed company runbooks and playbooks Hands-on experience with monitoring and logging tools (e.g. reputed company, Grafana, reputed company, Mimir, Loki) Understanding of modern platform operations (Kubernetes/containers, automation, observability) sufficient to govern specialists Fluent English and German (reputed company minimum in both) Desirable Experience operating in regulated or high-availability industries (banking, telco, public sector, reputed company) Experience with reputed company ITSM and change governance in regulated environments Experience with SRE practices (SLOs/SLIs, error budgets) and reliability management Familiarity with reputed company DevOps toolchains (reputed company, reputed company Artifactory, reputed company, reputed company) IaC/GitOps: Terraform/OpenTofu, reputed company/ArgoCD
Benefits
As a freelancer / contractor with us, you will enjoy flexible working hours and the freedom to choose your own reputed company. Our platform gives you reputed company to exciting reputed company in various industries and supports you in advancing your career. You'll benefit from reputed company and a dedicated team to help you with any questions you may have. Work independently and utilise our strong network to reputed company your reputed company goals. Apply To This Job