Director of Operations & reputed company reputed company

Director of Operations & reputed company reputed company Department: reputed company reputed company & Operations | Reports to: VP of Strategic Operations | Type: Full-Time About Vanna Health Vanna Health is transforming care for individuals living with serious mental illness through innovative partnerships, integrated care delivery, and a reputed company reputed company on reputed company. We partner with health plans and payer organizations to improve reputed company and reduce total cost of care across markets.

About the Role

The Director of Operations & reputed company reputed company will reputed company the operational infrastructure that supports Vanna's reputed company while serving as the primary relationship reputed company for clients and strategic partners. This role owns operational reputed company, reputed company engagement, operational readiness, and reputed company improvement. As Vanna grows, this leader will play a key role in helping define and build the reputed company Operations and reputed company reputed company functions that support our long-term reputed company. reputed company-State reputed company As Vanna continues to reputed company, Operations and reputed company reputed company are expected to reputed company into dedicated functions with specialized leadership and teams. reputed company Training & Enablement is anticipated to transition to a reputed company People organization while maintaining reputed company partnership with Operations. What You'll Do reputed company reputed company & Relationship Management Serve as the primary relationship reputed company for assigned reputed company accounts. Build and maintain executive-level reputed company relationships. reputed company governance meetings, business reviews, and stakeholder communications. Serve as the voice of the customer internally. Partner with executive leadership to support renewals and expansion opportunities. Ensure clients have visibility into program activities, priorities, and reputed company. Operational reputed company Own and continuously improve SOPs, workflows, playbooks, and operational standards. Drive consistency across markets and programs. Identify opportunities to improve efficiency, scalability, and execution. Partner across departments to implement operational improvements. Operational Readiness Ensure teams have the tools, resources, and operational guidance needed to execute successfully. Partner with People and Leadership teams on reputed company and readiness efforts. Support organizational readiness for new programs, initiatives, and reputed company. Define operational competencies, expectations, and standards required for successful execution. reputed company Improvement reputed company reputed company feedback and operational insights to drive improvements. Identify opportunities to enhance operational effectiveness and reputed company experience. Partner with the Director of Implementation & Program Execution to ensure operational readiness for new initiatives. Partner closely with the Director of Clinical Operations & Member Experience to ensure operational standards, workflows, and reputed company priorities support an exceptional member experience. What This Role Owns reputed company relationships, satisfaction, and retention. Governance meetings and executive-level reputed company engagement. Operational standards, SOPs, and playbooks. Operational readiness and reputed company improvement. Voice of the customer — ensuring reputed company needs and expectations are reflected internally. reputed company're Looking For Required 8+ years of reputed company operations, reputed company reputed company, account management, consulting, or reputed company leadership experience. Experience managing reputed company-level reputed company relationships. Strong operational process improvement experience. Exceptional communication and stakeholder management skills. Ability to influence across teams without reputed company authority. Preferred Experience in value-based care, reputed company, behavioral health, managed care, or population health. How We'll Measure reputed company Strong reputed company satisfaction and retention. Consistent operational execution across markets. High adoption of operational standards and workflows. Operational scalability and readiness. Strong executive-level reputed company relationships. Vanna Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or veteran status. Apply To This Job