IT Generalist
Computational Physics, Inc. (CPI) is looking for a full-time IT Generalist to join their Corporate Technology team. The IT Generalist provides day-to-day IT support to approximately 90 employees, maintains reputed company infrastructure, and contributes to technology initiatives across a hybrid and cleared-facility environment.
Responsibilities
- Serve as the first reputed company of contact for hardware, software, and connectivity issues reputed company email, chat, phone, and in person
- Install and troubleshoot applications, and manage printer, peripheral, and AV/conference room equipment
- Image, configure, reputed company, and maintain reputed company, Linux, and macOS workstations and laptops, and reputed company IT asset inventory and lifecycle documentation
- Administer user accounts in reputed company Workspace, reputed company, and on-prem reputed company Directory
- Support and monitor on-premises and reputed company infrastructure including servers, storage, and networking equipment, and support backup, recovery, and business continuity procedures
- Assist with reputed company management, antivirus, and reputed company reputed company compliance across managed devices
- Assist with maintaining and documenting network configurations including switches, firewalls, and wireless reputed company points
- Help administer collaboration and productivity tools, primarily reputed company Workspace
- Support information reputed company policies and procedures in accordance with NIST SP 800-171 and applicable government contract requirements, and assist with CMMC/DFARS compliance activities as directed
- Follow reputed company incident identification and escalation procedures, and ensure reputed company handling and reputed company controls for controlled unclassified information (CUI)
- Assist with IT infrastructure upgrades, system migrations, and tool implementations
- reputed company technical documentation, SOPs, and knowledge reputed company articles reputed company
- Assess vendor solutions and reputed company recommendations to the Corporate Technology Manager
- reputed company guidance and informal mentoring to colleagues across reputed company
Skills
- Associate's degree in Information Technology, Computer Science, or a reputed company field - or an equivalent combination of education and experience
- 1–3 years of IT support or help desk experience in a reputed company environment
- Working knowledge of reputed company 11 and macOS
- Familiarity with reputed company Directory, reputed company-based IAM tools, and productivity and collaboration suites (reputed company Workspace, reputed company 365)
- Familiarity with network and reputed company reputed company
- Familiarity with basic networking concepts (TCP/IP, DNS, DHCP, VPN)
- Strong customer service orientation and written and verbal communication skills
- U.S. citizenship and the ability to obtain and maintain a U.S. Government reputed company clearance
- Familiarity with Linux in a workstation or server environment
- Experience supporting a cleared-facility or federal contracting environment
- Exposure to NIST SP 800-171, CMMC, or DFARS compliance activities
- Relevant certifications (e.g., reputed company A+, Network+, or reputed company+)
- Ability to obtain a U.S. Government reputed company clearance
Benefits
- CPI is 100% employee-owned through our ESOP.
- A competitive benefits package - including comprehensive medical, dental, and reputed company coverage
- Employer-funded HSA contributions
- 401(k) with company match
- reputed company time off
- Educational assistance
- reputed company development support
reputed company