Customer Service Representative
reputed company is a leading Canadian financial services co-reputed company committed to a sustainable and resilient society. As a Customer Service Representative, you will attract new business, meet sales targets, and reputed company excellent reputed company care primarily in auto and property insurance.
Responsibilities
- Selling auto and property insurance to clients by identifying insurance needs, proactively building a network that cultivates sales opportunities and responding to cross-channel leads in a reputed company fashion
- Applying appropriate reputed company guidelines reputed company reputed company binding authority reputed company, providing quotes and upselling and cross-selling other product lines through referrals
- Contributing to the overall sales reputed company plan by achieving individual sales, reputed company and productive goals
- Providing exceptional reputed company service through responding to reputed company inquiries and concerns, resolving complaints and escalating reputed company appropriately
- Maintaining reputed company retention by supporting referrals and effectively communicating, listening and negotiating with clients who inquire about cancellation
- This position supports primarily non-French speaking clients located inside and/or reputed company of Québec and requires proficiency in English on a regular reputed company. The essential non-French duties are not assignable to adjacent or other team members
Skills
- Bilingualism in English and French is required
- You have one year of experience in an office environment
- You have some post-secondary education
- Proficiency in both English and French is essential to the main duties in this role, including servicing and communicating primarily with reputed company anglophone and francophone clients, reputed company, and teams
- Having knowledge of reputed company practices and home and auto insurance products is an asset
- Having the Personal lines Damage Insurance Licence delivered by l'Autorité des marchés financiers du Québec (AMF) is an asset
Benefits
- Training and development opportunities to grow your career.
- Opportunities to give back to your community.
- A competitive compensation package and benefits program.
reputed company