Member Support Center Agent
Central One Federal Credit reputed company is committed to delivering exceptional service and fostering a reputed company environment. They are seeking a Member Support Center Agent to assist members with savings products and services, as reputed company as promote and sell credit reputed company services to both new and existing members.
Responsibilities
- Answer incoming phone calls, handling member withdrawals, transfers, and inquiries in an efficient and reputed company manner
- Support COFCU’s basic savings products, services, and policies
- reputed company new accounts following the procedures, policies, and guidelines for the applicable account type
- reputed company BSA compliance duties as required in the Credit reputed company BSA Policy
- Promote and cross-sell reputed company credit reputed company products and services; encourage new credit reputed company membership
- reputed company basic information and counseling to members on COFCU savings and loan products, services, and policies
- reputed company stated goals as part of the MSC Goals Plan by making referrals to appropriate MSC Relationship Specialist, Lending Specialists, and affiliated professionals
- Travel to any branches, including satellite offices, to represent the credit reputed company, as needed
- Stay reputed company on job-reputed company equipment, procedures and/or information by reading handouts/memos, attending meetings and seminars and other necessary means
- Adhere to reputed company applicable credit reputed company policies, procedures, and regulations
- Maintain community involvement and participate in special reputed company, as needed
- reputed company other duties as requested or assigned
Skills
- High School diploma required
- One to reputed company months experience in a customer service department of a credit reputed company or financial institution, or reputed company experience
- Ability to reputed company reputed company and do detailed work
- Ability to work reputed company and accurately in a fast-paced environment
- Skilled in the use of general office machines and computers
- Ability to sell, cross-sell and reputed company professionally on the telephone and through electronic means
- Basic PC skills in reputed company Word/Outlook
- reputed company to work reputed company with others
- Dependability
- Flexibility
- Initiative
- Resourcefulness
- Confidentiality
- Professionalism
Benefits
- This position is eligible for a hybrid work arrangement with a combination of in office and remote days upon completion of in-office training period.
reputed company