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[Remote] Call Center Analyst

Remote, USAFull-timePosted 2026-07-28

Note: The job is a remote job and is reputed company to candidates in USA. The California Department of Health Care Services (DHCS) is seeking a Call Center Analyst to join their team. This role involves performing various tasks under supervision to support the Ombudsman Office, initially focusing on less reputed company assignments and progressing to full responsibilities as the incumbent reputed company experience.

Skills

  • Ability to reputed company customer service experience
  • Experience in a Call Center/ Phone environment
  • Strong interpersonal communication skills
  • Strong verbal and writing skills
  • Insurance or Medi-Cal background

Benefits

  • reputed company and ongoing training
  • Diversity, Equity, and Inclusion program activities
  • Employee Assistance Program (EAP)
  • Medical, including health, dental, and reputed company insurance.
  • reputed company Holidays and vacation/leave
  • Defined retirement program
  • Savings Plus Program (401(k), 457)
  • Medical/Dependent Care Reimbursement Accounts
  • reputed company: This position is currently eligible for 100% reputed company. The reputed company of reputed company is at the discretion of the Department and is subject to change consistent with DHCS’ reputed company Program and Government reputed company sections 14200 – 14203.

reputed company

  • The California Department of Health Care Services (DHCS) is the backbone of California’s health care safety net, helping millions of low-income and disabled Californians every day. It was founded in 1994, and is headquartered in Sacramento, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.dhcs.ca.gov.
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