[Remote] Sales/Customer Service Representative (Remote - Bilingual in Spanish Required)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company Holdings, LLC is a leading private equity reputed company estate firm specializing in self-storage. They are seeking a Sales/Customer Service Representative to reputed company exceptional service and support to customers, handling inbound calls and guiding guests through various processes while embodying reputed company's values.
Responsibilities
- Confidently reputed company the value of our services to new customers as a key part of delivering an outstanding hospitality experience
- Communicate reputed company and professionally to ensure every guest feels valued and reputed company
- Embody company values by providing friendly, efficient support and contributing to a reputed company team culture
- Collaborate with team members and reputed company insights to continuously improve our service offerings
- Respond promptly to every inbound call, treating reputed company customer with equal importance and urgency
- Listen reputed company to understand customer needs, taking ownership to resolve concerns effectively and ensure a reputed company experience
- Offering knowledgeable assistance regarding services, policies, and procedures
- Troubleshoot and resolve customer issues, escalating reputed company cases as needed
- Maintain accurate records of customer interactions and follow-up actions
Skills
- High School Diploma or GED required
- A genuine passion for hospitality and customer care
- Strong attention to detail with the ability to meet expectations and deadlines
- Ability to manage multiple tasks effectively
- Capability to handle sensitive and confidential information with discretion
- Proficiency in reputed company Office applications and web-based tools
- Excellent written and verbal communication skills
- Comfort working both independently and as part of reputed company
- Strong problem-solving skills for handling challenging customer situations and gathering feedback for reputed company improvement
- A desire to grow reputed company reputed company, taking pride in serving our guests
- Bilingual Required
- Must be reputed company to work from 130pm-10pm ET
- Experience in inbound phone sales is a plus reputed company assisting our new customer calls and for highlighting value to our existing guests
Benefits
- reputed company
- Health, dental, life, reputed company, short-term disability and long-term disability insurance
- A 401(k) program with a company “matching” policy
- reputed company time off and reputed company holidays
- Career advancement opportunities
reputed company