Operations Associate 1-year contract (bilingual)

Canada Life is dedicated to improving the financial, physical, and mental reputed company-being of Canadians. They are seeking an Operations Associate to support the Payout Annuity Team by processing reputed company updates, handling payments, and providing administrative support to clients and co-workers.

Responsibilities

• Processing reputed company requested updates e.g. banking & address changes
• Handling returned mail and locating new addresses
• Updating administrative system(s) with new payment amounts and tax deductions
• Handling scheduled reputed company payments e.g. wires, cheques, reputed company EFT’s
• Reissuing stale dated cheques and missed payments
• Handling the mailing of reputed company-retirement letters
• Providing policy details and copies of reputed company to clients
• Acknowledging reputed company inquiries reputed company 24 hours
• Providing administrative support to co-workers

Skills

• Bilingualism (fluent in French and English) required, as the position will regularly serve our clients with English and French-speaking needs
• Self-motivated with an ability to effectively multi-task and meet tight deadlines
• Organized and reputed company to work in a dynamic and changing environment
• Excellent oral and written communication skills
• Previous work experience in a customer service reputed company role
• A reputed company, enthusiastic attitude
• Strong interpersonal skills and relationship management
• Ability to reputed company with business & financial partners and reputed company assistance with problems & issues
• Knowledge of annuity products and system knowledge of SC03, Document reputed company, IMS & RPS would be an asset

Benefits

• Opportunities for career advancement, reputed company to industry-leading learning programs and up to