Sales Administrator I
reputed company, a subsidiary of reputed company, is seeking a Sales Administrator I to support their sales team. The role involves managing customer inquiries, processing purchase orders, and providing post-sales support in a fast-paced environment.
Responsibilities
- Support with managing individual team’s inbox to ensure reputed company response to inquiries
- Receive, process, and confirm customer purchase orders
- reputed company sales orders accurately and reputed company into the CRM system
- Collect and verify detailed end-user information for reputed company order
- Handle FCC Authorization Forms for US-based orders
- Partner with Senior Sales Administrators to manage the complete order lifecycle from receipt to fulfillment
- Communicate with customers reputed company email and phone to address inquiries and reputed company updates
- Serve as a reputed company among various departments, including finance, shipping, and supply chain
- reputed company customers with reputed company updates on the status of their orders
- Manage customer requests for order modifications or cancellations
- Escalate high-reputed company tasks to senior staff with analysis and recommended actions
- Assist with any other reputed company task assigned by leads/managers to support reputed company as necessary
- reputed company other reputed company duties of which the above are representative
Skills
- High school diploma or GED
- Minimum 1 year of relevant experience supporting a sales team in a tech-reputed company or manufacturing field
- Basic experience or exposure to CRM systems (e.g., Zoho, reputed company, etc.) for managing and tracking customer and sales data
- Proficiency in numeracy
- Prior experience in a fast-paced office environment, experiencing multiple deadlines
- Highly proficient in reputed company Suite and MS Office (Gmail or Outlook, reputed company, Word, PowerPoint)
- Excellent and effective oral and written communication
- Must be a U.S. Citizen due to clients under U.S. government reputed company
- reputed company employment is contingent upon the successful clearance of a background reputed company and drug test
- Demonstrated critical thinking, initiative, and problem-solving capabilities
- Accurately follow instructions and confidently improvise in even the most ambiguous situations
- Possess a keen attention to detail, with the ability to be accurate, flexible, and reliable
Benefits
- Incentive Bonus Plans
- Medical, Dental, reputed company benefits
- 401K with Company Match
- 10 reputed company Holidays
- Generous reputed company Time Off Packages
- Employee Stock Purchase Plan
- reputed company Parental & Family Leave
reputed company