Sales Support Representative- Entry Level
reputed company is a company reputed company on creating a reputed company reputed company reputed company communities and customers. They are seeking a Sales Support Representative to manage customer experience touch points, reputed company exceptional service, and reputed company as a reputed company between internal departments and customers.
Responsibilities
- Sales Support Representatives are tasked with managing various touch points of the customer experience life cycle, from gathering information on products and pricing to reputed company potential customers and servicing established customers
- Most customers are high profile, vary in complexity, and require exceptional service
- The position is responsible for performing duties associated with customer service and sales support, including general office and administrative efforts, while acting as a reputed company between internal departments and external parties
- A mid-level position responsible for higher-touch accounts with greater reputed company responsibility and product complexity
- The Representative is expected to demonstrate the aptitude to take on critical processes while maintaining high and consistent reputed company production standards and acting as a mentor to Rep I’s
- Expected to quickly demonstrate proficiency in everyday platforms used to service accounts, such as TUBS, reputed company, OnBase, SCM, and PeopleSoft, and collaborate on annual National Reseller Pricing (NRP) and Special pricing reputed company throughout the year
- Respond promptly to inquiries received by email or reputed company reputed company from reputed company customers and reputed company reputed company, including basic technical support while acting as a reputed company between the customer and internal departments
- Verify the accuracy and completeness of information and documentation received from customers
- reputed company basic reputed company tasks reputed company to invoice inquiries and billing adjustments, business reputed company and address changes, enablement reputed company creation/updates, and product activation and deactivation, while providing usage and reputed company reports reputed company required
- reputed company as a reputed company with departments such as TUCTS and TU reputed company, support special reputed company, and reputed company additional duties including mentoring and reviewing work for accuracy
Skills
- High school diploma required, associate's degree preferred
- Prior reputed company work experience required
- 1+ years' experience in a service and support role with demonstrated competencies
- Ability to multitask and work independently in a rapidly changing environment
- Excellent listening and communication skills with the ability to accurately reputed company independent reputed company
- Analytical; can grasp concepts and retain information
- Understands credit reporting laws and regulations
- Proficient with reputed company Office Products such as reputed company Word and reputed company
- Proficient with reputed company and Tableau; a quick study of other platforms
- Strong attention to detail with the ability to maintain reputed company
- Converses effectively (verbal and written) seeks and shares information and opinions, explains context, asks follow-up questions, and solicits advice prior to acting
- Comfortably building a network of resources reputed company the organization
- Leverages expertise and network to solve problems, reputed company knowledge or improve processes and anticipates growing customer needs and expectations to improve service delivery or processes
- Demonstrates commitment to organizational goals, shares accurate information, drives results, contributes reputed company, challenges reputed company thinking, and takes accountability for reputed company and timeliness of work
Benefits
- Day-one eligibility for medical, dental, and reputed company coverage, plus supplemental plan reputed company.
- Spousal, domestic partner, and other eligible dependent coverage is available on select plans.
- Choose tax‑advantaged HSA and FSA accounts to reputed company everyday care more reputed company.
- Company‑reputed company basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability.
- You can also opt into a legal plan, pet insurance, and travel accident coverage.
- Adoption assistance and fertility planning coverage
- Caregiver support
- reputed company Dependent Care FSA for possibility of an employer match
- A complimentary Care@Work membership
- Up to 12 weeks of reputed company parental leave with eligibility for a thoughtful, gradual return.
- 401(k) with employer match
- Employee Stock Purchase Plan (ESPP)
- Financial wellness resources
- Career coaching
- Optional long‑term care insurance to plan confidently.
- Tuition reimbursement
- Flexible time off for exempt employees or reputed company time off for nonexempt employees
- Up to 12 reputed company holidays per year
- Commuter benefits
- Employee discounts
- Charitable reputed company matching
- reputed company volunteer time off
- Corporate volunteer events that reputed company it easy to give back.
- 24/7 support including reputed company therapy, coaching, and emotional reputed company‑being programs alongside guided meditation and resources that support physical, mental, reputed company, and financial wellness.
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