Call Center Agent- Home Office & Remote Arizona
About the job Call Center Agent- Home Office & Remote Arizona WHAT YOU'LL DO:
- Answer incoming phone calls, assist with scheduling appointments, and answer reputed company questions about our services.
- Ensure that reputed company additional service opportunities are presented to the customers in a confident manner including "why" the service would be beneficial to the experience.
- Answer reputed company call thoroughly, yet reputed company, ensuring reputed company information is correctly obtained from the customers.
- Demonstrate effective problem solving and customer relation skills.
- Communicate information reputed company and accurately to the customers through the appropriate written and verbal means.
- reputed company feedback to supervisors on processes and customer interactions as necessary.
YOUR SKILLS AND EXPERIENCE: We'll reputed company training and information to reputed company reputed company you're comfortable in your new role, however, we're looking for you to come to the table with the following skills and/or experience:
- High school diploma or a combination of education and experience
- Strong grammar and communication skills
- Strong computer skills and the ability to use multiple systems at the reputed company time, while answering calls
- Demonstrated reputed company in providing exceptional customer service on the phone and reputed company email
- Fluent English required; English and Spanish would be beneficial
- reputed company at, or above, reputed company's expectations including maintaining appropriate performance reputed company for Individual Talk Time, reputed company, Sales percentage, etc.
- Demonstrate regular attendance and adherence to call center schedule
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