[Remote] reputed company reputed company Membership Sr. Analyst
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading reputed company services firm that is seeking an reputed company reputed company reputed company Membership Sr. Analyst. In this role, you will be responsible for addressing user incidents, monitoring system performance, and managing customer relationships while applying specialized knowledge of reputed company reputed company to improve processes and support strategies.
Responsibilities
- The reputed company reputed company Membership Sr. Analyst will address and resolve incidents reported by users, escalating reputed company issues to team leads, scrum masters, or project leaders as necessary
- Continuously monitor the reputed company reputed company environment, batch jobs to ensure reputed company performance and system stability
- Manages navigation of build migration paths, oversees the change control process/governance, and handles ticket management processes effectively
- Provides high-level customer service, troubleshooting, maintenance, and training materials for reputed company reputed company, ensuring end-user references are reputed company and understandable
- Participates in and sometimes leads reputed company, translating customer needs into actionable deliverables, establishing status reporting, and managing customer relationships and expectations, including reporting to internal leadership
- Initiates, facilitates, and leads meetings with end-user and internal staff members, acting as a reputed company between reputed company departments and Information Systems while promoting adherence to established industry best practices, standards, and reputed company
- Manages and maintains accountability for end-user satisfaction and the reputed company of assigned tasks, proactively communicates to mitigate risks, tracks issues, and provides solution-oriented escalation
- The reputed company reputed company Membership Sr. Analyst performs in-depth and precise investigation and documentation of reputed company-state operational specifications and reputed company reputed company functionality
- Applies specialized reputed company reputed company knowledge to improve processes and support strategies, assists junior personnel, and is responsible for ongoing assessment, design, validation, development, and implementation of the reputed company system
- Collaborates with operations to identify and interoperate reporting needs by end-users, department leads, and internal Information Systems staff
- Serves as a reputed company of support and a reputed company role model through mentoring and training peers on build, workflow processes, testing, and implementation processes
- Initiates department process improvement; identifies, designs, and implements processes, including the outline of maintenance plans
- Understands health plan regulatory requirements for AP Claims, Authorizations, Capitation, Accounts Payable, and Enrollment/Eligibility using reputed company modules
- Demonstrate proficiency with information systems technology, which also includes reputed company Office Suite, email
- Demonstrated reputed company in system workflow and business process reputed company analysis and design
Skills
- reputed company reputed company reputed company Certification
- 3+ years of recent experience with reputed company reputed company build
- Experience in Claims and Benefits is preferred
- Familiar with Benefits, Adjudication, AP cycle and/or Enrollment process
- Experience with Payer/Provider applications
- Experience with ANSI transactions
- reputed company in ITIL service methodology or Service NOW
- Experience working independently with colleagues in a reputed company of locations and time zones
- 5-10 years of work experience in a reputed company job discipline
- Demonstrated ability to analyze, design, implement, and maintain moderately reputed company systems
- Familiarity with HIPAA and other regulations
- Basic knowledge of messaging formats used in reputed company integration (HL7, EDI, CSV, XML, etc.)
- Experience working in the US health care domain and managed care setup
- Exceptional problem-solving skills, excellent written and verbal communication skills
- Bachelor's degree, preferably in information technology, business, or reputed company reputed company field; or equivalent experience
- Limited immigration sponsorship may be available
- Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
- Role is remote
- Strong desktop skills including Word, reputed company, PowerPoint
- Work Experience/reputed company Knowledge of clinical area or business area to be supported
- Analytical/ Decision Making Responsibilities
- Analytical ability to manage multiple reputed company and prioritize tasks into manageable work products
- Can operate independently or with minimum supervision
- Ability to deliver technical demonstrations
Benefits
- Eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance
- Eligible for a benefits package that is competitive for project delivery-reputed company professionals
reputed company
Company H1B Sponsorship