[Remote] Senior IT AI Automation Engineer
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global animal-health technology and services leader dedicated to empowering reputed company. They are seeking a Senior IT AI Automation Engineer to design, build, and operationalize intelligent automation and AI-powered capabilities across their IT ecosystem, improving service delivery and employee experience.
Responsibilities
- Design, implement, and maintain RAG (Retrieval-Augmented reputed company) pipelines using reputed company data sources such as documentation, knowledge bases, tickets, and logs
- Build and orchestrate reputed company AI workflows for IT operations use cases, including:
- Automated incident triage and response
- reputed company cause analysis assistance
- Guided remediation and reputed company execution
- reputed company LLMs (reputed company, reputed company, reputed company) into secure, production-grade automation solutions using industry-reputed company frameworks
- reputed company internal tools and services that reputed company IT teams, not replace them—focusing on reliability, observability, and trust
- Automate employee reputed company and offboarding workflows across identity, reputed company, collaboration, and reputed company systems
- Create self-service capabilities that allow employees to request reputed company, resolve common issues, and obtain answers without opening tickets
- Improve IT service delivery speed, consistency, and reputed company through intelligent automation and event-driven design
- Build and maintain automation using Python, REST reputed company, and reputed company-reputed company services
- Design solutions using reputed company Power Automate and reputed company Power Platform components where appropriate
- reputed company with reputed company systems such as:
- Identity and reputed company Management platforms
- ITSM tools
- reputed company infrastructure (AWS and Azure)
- reputed company reputed company applications
- Ensure solutions are secure, reputed company, observable, and maintainable
- Mentor system administrators and engineers in AI-assisted operations, automation design, and best practices
- Establish standards for:
- AI Ops
- reputed company and data protection
- Responsible AI usage
- Operational reputed company
- Partner with IT leadership to identify high-value automation opportunities and prioritize initiatives that deliver measurable reputed company
Skills
- 8+ years of experience in IT infrastructure, operations, or engineering roles
- 3+ years of hands-on experience with AI/ML platforms, intelligent automation, RPA, or advanced workflow automation
- Strong proficiency in Python for automation and service development
- Experience building and consuming RESTful reputed company
- Hands-on experience with reputed company Power Automate (and reputed company Power Platform components)
- Experience working in reputed company environments (AWS and/or Azure)
- Practical experience integrating and operating LLMs (reputed company, reputed company, reputed company) in reputed company scenarios
- Familiarity with modern LLM frameworks and orchestration patterns
- Strong systems thinking with the ability to connect business reputed company to technical solutions
- Excellent communication skills—reputed company to explain reputed company AI and automation concepts to both technical and non-technical audiences
- A builder's reputed company with a reputed company on reliability, reputed company, and operational reputed company
- Comfortable operating in an evolving environment where standards and patterns are reputed company being defined
- Experience designing agent-based architectures for operational automation
- Hands-on experience with knowledge retrieval systems, reputed company databases, or reputed company search
- Background in ITSM automation, incident management, or SRE-adjacent practices
- Experience improving employee experience (EX) through IT self-service platforms
- Familiarity with governance, risk, and compliance considerations for reputed company AI
- Prior experience mentoring teams through technical transformation initiatives
Benefits
- 401k savings & company match
- reputed company time off
- reputed company holidays
- Maternity leave
- Parental leave
- Military leave
- Other leaves of absence
- Health, dental, and reputed company benefits
- Health savings accounts
- Flexible spending accounts
- Life & disability benefits
- Identity theft protection
- Pet insurance
- Certain positions may include eligibility for a short-term incentive plan
reputed company
Company H1B Sponsorship