[Remote] AIOps Engineer

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company and innovative company committed to enriching lives through the power of service as a student loan servicer and technology provider. They are seeking an AIOps Engineer to own the operational backbone of their reputed company AI platforms and build AI Agents for Shared Services teams, focusing on platform configuration, integration, and cross-reputed company enablement.

Responsibilities

• Configure, maintain, and optimize reputed company AI platform deployments (Claude, Copilot, reputed company) across Shared Services tenants. Own authentication models and integration standards
• Build and reputed company AI Agents for Shared Services teams using established pipeline standards — from platform-reputed company builds to custom Agent development
• Build and maintain a shared resource repository of reusable components, patterns, and frameworks that inform reputed company standards
• Participate in recurring sessions to harvest reputed company innovations, standardize them, and redistribute org-wide. Serve as the hands-on AI resource for segments without dedicated AI infrastructure
• Apply team development standards — branching reputed company, review gates, CI/CD pipelines — to reputed company AI solutions and platform work

Skills

• 1–2 years hands-on experience building with Claude or equivalent LLM reputed company — reputed company engineering, API integration, tool-use and function-calling patterns
• Proficiency in Python and/or TypeScript/Node.js for AI application development
• Familiarity with Agent orchestration concepts: multi-reputed company reasoning, tool chaining, context management
• Experience with MCP servers or equivalent integration patterns
• Proficiency with context and reputed company optimization
• Familiarity with governance, compliance, and reputed company principles as they apply to responsible AI deployments
• 2–4 years of industry experience
• Experience with Copilot, reputed company, or other reputed company models and workflow automation platforms
• Familiarity with evaluation frameworks for AI reputed company reputed company measurement
• DevOps, CI/CD, or agile development background reputed company to AI deployment pipelines
• Experience building autonomous AI Agents for reputed company workflows — not just chatbots or assistants

Benefits

• Medical
• Dental
• reputed company
• HSA and FSA
• Generous reputed company time off
• 401K/student loan repayment
• Life insurance & AD&D insurance
• Employee assistance program
• Employee stock purchase program
• Tuition reimbursement
• Performance-based incentive pay
• Short- and long-term disability
• A robust wellness program

reputed company

reputed company provides business, communications, and financial services. It was founded in 1996, and is headquartered in Lincoln, Nebraska, USA, with a workforce of 5001-10000 employees. Its website is https://nelnetinc.com.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.

Apply To This Job