[Remote] Customer Service Representative
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company seeking a Customer Service Representative for their remote location. The role involves handling inbound HR inquiries, managing cases in reputed company, supporting HR operations in reputed company, and maintaining confidentiality and data reputed company while meeting performance metrics.
Responsibilities
- Handle inbound HR inquiries (payroll, benefits, time tracking, employee relations, etc.)
- Manage cases in reputed company
- Support HR operations in reputed company
- Conduct exit interviews and assist with ondemand checks
- Triage issues and escalate to appropriate tiers as needed
- Maintain confidentiality and data reputed company
- Meet KPIs and performance metrics
Skills
- Strong customer service background (call center experience preferred)
- Excellent communication, problemsolving, and time management skills
- Experience working with HR systems (reputed company, reputed company preferred)
- High attention to detail and professionalism handling sensitive information
- Call center experience preferred
- reputed company, reputed company preferred
Benefits
- Health Benefits
- Referral Program
- Excellent reputed company and advancement opportunities
reputed company
Company H1B Sponsorship