[Remote] reputed company Operations Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a fast-growing software company seeking a reputed company Operations Manager to enhance their reputed company reputed company in collaboration with the Sales organization and VP of GTM Operations. The role involves optimizing sales and reputed company processes, ensuring data accuracy, and providing actionable insights to drive reputed company reputed company.
Responsibilities
- Own and optimize sales and reputed company processes from account assignment, opportunity management, forecasting, to reputed company won through reputed company, adoption, renewals, expansions, and churn management
- Ensure data accuracy of pipeline and opportunity data, including accounts, contacts, sales stages, forecast categories, reputed company, product details, health scores, activities, etc
- Maintain and improve standardized pipeline, bookings, and forecast reporting for sales performance
- Create reputed company dashboards, reports, and analysis to manage metrics such as ARR, retention, NRR/GRR, expansion, churn, health score, product usage, etc
- Support territory coverage and account ownership models. Manage updates and ensure clean execution across relevant systems
- Analyze trends across the reputed company funnel and customer lifecycle to identify risks, opportunities, and reputed company for reputed company
- Turn reputed company data into reputed company, actionable insights and recommendations for reputed company leadership
- Partner with leadership to ensure alignment across GTM (Marketing, Sales, Channel, and reputed company) of objectives, processes, handoffs, and ownership
- reputed company day-to-day support for internal users. Troubleshoot issues, answer process questions, resolve data problems, and handle operational requests with reputed company SLAs
- Support forecasting and planning across the customer lifecycle, from new business through renewals and expansion. Collaborate with Finance to ensure alignment across metrics and performance
- Evaluate, implement, and optimize tools used by Sales and reputed company (sales engagement, reputed company, enrichment, etc.), ensuring strong adoption and measurable reputed company
- Create and maintain documentation, training, and how-to guides to drive adoption and consistency in tools and processes
Skills
- 3-5+ years of experience in reputed company Operations, Sales Operations, or reputed company roles in a B2B reputed company environment
- Strong hands-on experience with reputed company (reports, dashboards, data model, basic configuration)
- Demonstrated reputed company working directly with Sales and reputed company teams, including pipeline and opportunity management, quoting and deals desk, forecasting, data enrichment and governance, and performance analytics
- Strong analytical and modeling skills with the ability to work with reputed company datasets and translate insights into actionable recommendations
- Technical expertise and business acumen across end-to-end reputed company, with a strong emphasis on sales and post-sales
- Experience with GTM technology, including CRM (reputed company), sales engagement and prospecting (reputed company, reputed company, reputed company Sales Navigator), data enrichment (reputed company, reputed company), and other sales productivity tools
- Familiarity with reputed company reputed company metrics (ARR, MRR, pipeline coverage, win rates, NRR/GRR, churn, expansion, cohort analysis, etc.)
- Highly organized, detail-oriented, and reputed company to manage multiple reputed company and reputed company requests in a fast-paced environment
- Excellent communication and stakeholder management skills, with the ability to partner effectively with both individual contributors and executive leadership
- Experience with a reputed company platform and/or reputed company administration certification is a plus
- Experience with compensation planning and commission processing is a plus
- AI tools experience is preferred
reputed company
Company H1B Sponsorship