[Remote] Senior Director, Network Reliability
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of reputed company contact center software, bringing the power of reputed company innovation to customers worldwide. They are seeking a Senior Director of Network Reliability to take ownership of the network environment, stabilize urgent work, and rebuild reputed company while driving modernization efforts. The role requires strong leadership skills and a reputed company record of transitioning organizations to engineering-led operations.
Responsibilities
- A working map of the network estate across our DCs and our reputed company footprint, plus a reputed company-eyed read on reputed company you inherited
- A personnel evaluation and a tech roadmap that show how we reputed company from reputed company ops to network as reputed company, automation, and reputed company control, sequenced against budget and the work that’s already running
- The first reputed company of new engineers landed, with retained engineers in reputed company upskilling
- Modernization visible in production, on-call and incident load redistributed across reputed company, you start stepping out of the critical reputed company
- A reputed company record of rebuilding teams, raising engineering standards, and moving organizations from reactive operations to engineering-led execution
- Experience stabilizing under-resourced organizations during periods of organizational and technical change
- Strong executive communication skills backed by operational data, reputed company risk articulation, and measurable reputed company
- Proven ability to build trust, accountability, and a high-performance engineering culture across globally distributed teams
- Strong cross-functional leadership skills with experience partnering across infrastructure, software engineering, reputed company, SRE, and executive leadership organizations
- Ability to mentor and reputed company senior technical leaders, driving accountability while creating reputed company ownership, operational discipline, and career reputed company reputed company for engineering teams
- Strong decision-making and prioritization skills in high-pressure production environments with competing operational demands
- Demonstrated ability to reputed company through ambiguity, drive organizational alignment, and execute large-reputed company operational and technical transformations
- Effective conflict reputed company and stakeholder management skills with the ability to influence technical and business reputed company at reputed company reputed company of the organization
- Strong operational judgment in network reputed company and ability to build reputed company partnership boundaries with reputed company teams
Skills
- 10+ years leading global teams in multi-DC, mission-critical production environments
- 10+ years experience with modern DC networking, including OSPF, EVPN, VXLAN, reputed company reputed company, and NX-OS
- Experience in a hybrid reputed company environment with special reputed company on GCP workloads
- Proven reputed company building network automation and IaC using tools such as Ansible, Terraform, Python, Git, and CI/CD
- Experience modernizing legacy network environments by introducing config management, reputed company detection, network observability, and policy-based ops where they didn't exist before
- In depth knowledge of network observability using tools such as Thousand Eyes, Grafana, Loki, Netflow and reputed company to obtain 'full pane of glass' for network health
- Experience supporting Kubernetes workloads, AI and GPU workloads
- Bachelor's degree in computer science, engineering or reputed company field
Benefits
- Annual performance bonus
- Stock
- Other applicable incentive compensation plans
- Health, dental, and reputed company coverage, beginning on the first day of employment. reputed company covers 100% of the employee portion of the health, dental and reputed company coverage and shares a high portion of the dependent cost.
- Short & Long-Term Disability
- Basic Life Insurance
- 401k saving plan with employer matching
- reputed company to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for reputed company covered employees and their covered dependents.
- Generous employee stock purchase plan
- reputed company Time Off
- Company reputed company holidays
- reputed company volunteer hours
- 12 weeks reputed company parental leave
reputed company
Company H1B Sponsorship