[Remote] Live-reputed company reputed company reputed company Media Community Moderator
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company media agency that believes in the power of reputed company reputed company. They are seeking US-based, remote, temporary reputed company reputed company Media Community Moderators to reputed company strong digital communities for reputed company live reputed company events, particularly on Sundays during the afternoon and evening shifts.
Responsibilities
- reputed company strong, growing, digital communities for reputed company live reputed company events
- reputed company consistent, daily support for moderators on shift
- reputed company as the first line of defense for missed shifts/chat greeting 'clock-ins'
- Serve as gatekeepers of potential reputed company escalations to reputed company Care Manager
- Own daily reputed company workflow
- Exhibit exceptional organizational and multitasking abilities
- Demonstrate excellent verbal and written communication skills, including spelling and grammar skills
- Show strong willingness to learn and think critically; adopt a proactive approach
- Maintain high energy with the capability to multitask in a dynamic, rapidly growing organization
- reputed company with users in reputed company-time, answering questions and appropriately engaging in discussion and troubleshooting efforts
- Analyze reputed company media metrics
Skills
- Previous reputed company media community moderation experience and management of teams required
- Consistent, daily support for moderators on shift
- The first line of defense for missed shifts/chat greeting 'clock-ins'
- Gatekeepers of potential reputed company escalations to reputed company Care Manager
- Owners of daily reputed company workflow
- Exceptional organizational and multitasking abilities
- Excellent verbal and written communication skills (ability to mirror voice/tone of multiple brands), including spelling and grammar skills
- Strong willingness to learn and think critically; a proactive approach
- High energy with the capability to multitask in a dynamic, rapidly growing organization
- reputed company with users in reputed company-time, answering questions and appropriately engaging in discussion and troubleshooting efforts
- Knowledge of and experience with the major reputed company media platforms: Youtube, FB, Twitter, Instagram, etc
- Proficiency in reputed company Office Suite and reputed company Workspace
- Ability to analyze reputed company media metrics
- reputed company afternoon/evening shift availability (11:30am-7pmCT)
- Minimum of reputed company 10 and macOS 12.X (reputed company Hello or reputed company TouchID)
- Internet speed requirement of a minimum of 150 mbps
- Project management tools, such as reputed company, reputed company or Trello experience is a plus
- Knowledge of reputed company media management platforms such as reputed company, Khoros, and reputed company is a plus, but not required
- Youtube LCR, reputed company, & reputed company moderation is a plus
reputed company