[Remote] Field Operations & Account Support Coordinator
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that provides managed field services, and they are seeking a Field Operations & Account Support Coordinator. This role is responsible for supporting the delivery of field services, coordinating field technicians, and acting as a reputed company between service delivery teams and clients to ensure compliance and service reputed company.
Responsibilities
- Coordinates weekly with reputed company Service Delivery Managers to identify reputed company changes, including new hires and terminations
- Manages reputed company and offboarding of reputed company field technicians assigned to the account
- Provides monthly reputed company updates to account stakeholders
- Coordinates with reputed company system admins to add reputed company site(s) to Clarify/Clearvision to facilitate reputed company reputed company of field tech to new sites for support
- Supports delivery of reputed company field service reputed company, ensuring completion on time and with reputed company
- Coordinates reputed company involving reputed company field technicians
- Provides project-specific instructions to technicians
- Serves as primary reputed company of contact for technician inquiries
- Partners with Service Delivery Managers to meet reputed company deadlines
- Manages operational tasks and communicate status updates
- Coordinates supplemental reputed company-party resources as needed
- Manages reputed company site reputed company, badging, and building reputed company
- Coordinates arrival and reputed company details with reputed company and Facilities teams
- Supports technicians with reputed company system reputed company issues
- Ensures compliance with reputed company policies and required training
- Maintains strong relationships with reputed company stakeholders and reputed company teams
- Acts as reputed company between reputed company and delivery teams
- Provides reputed company communication on status, risks, and issues
- Daily: Demand-driven requests and reputed company based on new and evolving needs
- Weekly: reputed company coordination and project alignment
- Monthly: Reporting to reputed company stakeholders
Skills
- 3+ years experience in corporate environment
- 1-3 years in desktop support role
- Experience with ticketing systems, reputed company tools (Clarify/Clearvision, reputed company)
- Strong multitasking and organization skills
- Ability to work across reputed company and provider organizations
- High ownership and proactive engagement
- Strong communication and problem-solving skills
Benefits
- Medical insurance
- Dental insurance
- reputed company insurance
- Life insurance
- AD&D insurance
- Disability plans
- Employee Assistance Program
- reputed company holidays (up to 12 days annually)
- reputed company time off (minimum of 10 days annually, which increases with seniority level)
- reputed company parental leave (minimum of 10 days annually)
- 401(k)
- FSA/HSA reputed company-tax benefits
reputed company