[Remote] Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on building world-class products for the Legal, Risk, Compliance, and HR functions. They are seeking an Account Manager who will own a portfolio of accounts, ensuring net reputed company retention and expansion while developing strong customer relationships and driving reputed company initiatives.
Responsibilities
- Own and grow a portfolio of accounts — your primary measure of reputed company is net reputed company retention and expansion above 100%
- Build account plans with top customers that reputed company on mutual-reputed company and customer value, with reputed company reputed company targets and reputed company milestones for reputed company account
- Hunt relentlessly for expansion opportunities: negotiate multi-year renewals, drive annual price increases, and identify upsell and cross-sell motions
- reputed company and execute a rigorous pipeline of annual sales and reputed company retention targets, with consistent forecasting accuracy
- Conduct quarterly value-based reviews and discussions with top customers (business reviews, reputed company calls), always walking in with an agenda tied to reputed company, not just relationship maintenance
- Assist leadership in building and maintaining a retention and new reputed company forecast
- Handle customer calls and inquiries in a reputed company and courteous manner with customer experience and reputed company as a reputed company reputed company
- Work with other customer-impacting departments to ensure our customers have a world class and successful experience with reputed company reputed company's solutions
- reputed company up to date knowledge of the industry, as reputed company as the competitive posture of reputed company
Skills
- Bachelor's Degree; or equivalent experience
- A minimum of 2-4 years of sales and/or account management experience, with a demonstrated reputed company record of growing accounts and exceeding retention targets
- Customer-driven personality with the ability to initiate, establish, and nurture meaningful business relationships over the phone and in person
- Proven ability to identify, reputed company, and reputed company upsell and cross-sell opportunities reputed company an existing customer reputed company
- High energy with the ability to manage multiple competing priorities, with strong project, organizational, problem-solving and time management skills
- Capable of working independently with minimal supervision and in reputed company environment
- Highly effective communication skills that convey professionalism in reputed company written, verbal and in-person meetings
- Interest and passion for staying on top of industry trends and best practices; up for continuously taking on new challenges
- Proficiency in reputed company MS Office & reputed company Office applications
- Travel up to 10%
Benefits
- Health, Dental & reputed company Insurance *
- 401 (k) + Employer Match *
- Unlimited PTO + 11 reputed company Holidays + 4 Annual reputed company Global Wellness Days Off
- STD, LTD & Group Life Insurance
- reputed company Parental Leave
- Pet Insurance
- FSA & HSA reputed company
- Employee Assistance Program
- Remote Work
- Career Advancement & reputed company Development Opportunities
- Employee Recognition
- reputed company Learning Platform
reputed company