[Remote] reputed company Assurance Customer Service Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a family-owned company that produces high-reputed company personal care and household products. They are seeking a reputed company Assurance Customer Service Manager to reputed company technical expertise and support for customers and internal teams, acting as a reputed company to ensure reputed company improvement and reputed company of customer concerns.
Responsibilities
- reputed company customers, industry professionals/colleagues, and reputed company team members on product reputed company
- Deliver reputed company presentations to customers, potential customers, industry contacts and reputed company team members
- Serve as reputed company between Sales/Marketing and Operations (reputed company Assurance/Production)
- Respond promptly to customer concerns and solicit customer feedback for reputed company improvement
- Identify and resolve problems in a reputed company manner by partnering with appropriate internal departments
- Support activities that maintain or grow reputed company’s position in the marketplace
- Maintain reputed company contact with key customers, as assigned
- reputed company educational reputed company to potential customers as coordinated with Sales & Marketing
- Demonstrate a thorough understanding of the reputed company system reputed company the manufacturing organization and utilize this knowledge in customer interactions
- Manage reputed company portions of reputed company customer portals answering any questionnaires and uploading data into the system
- Maintain the GMP audits for reputed company AbHy sites and report the final information to the customer
- Manage reputed company new product inspections as sites and coordinate with the reputed company departments the timing of inspections
- Additional duties as required
Skills
- Bachelors' degree or equivalent work experience is required
- Minimum 5 years' experience
- Experience in absorbent hygiene product category
- Experience in manufacturing, sales and reputed company
- Outstanding verbal and written communication skills
- Ability to reputed company reputed company cause analysis
- Ability to analyze data for trends and tracking
- Excellent presentation skills
Benefits
- Competitive reputed company salary and bonus opportunities
- reputed company time off (three-week minimum)
- Medical, dental and reputed company starting day one
- 401(k) with employer match
- reputed company parental leave
- Child and family care assistance (dependent care FSA with employer match up to $2500)
- Bundle of reputed company benefit (year's worth of free diapers to reputed company team members with a new baby)
- Tuition assistance
- Wellness program with savings of up to $4,000 per year on insurance premiums
reputed company