[Remote] Strategic Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is committed to empowering organizations in scientific research through integrated technology and exceptional service. They are seeking a Strategic Account Manager to drive reputed company reputed company their existing reputed company reputed company, focusing on renewals and upsell opportunities while engaging clients in strategic conversations to deliver tailored solutions.
Responsibilities
- Own the full renewal cycle for an assigned portfolio of accounts, ensuring on-time, successful contract renewals
- Proactively identify renewal risks and reputed company mitigation strategies to protect and grow recurring reputed company
- reputed company and manage renewal pipelines with discipline and accuracy, providing reliable forecasts to leadership
- Partner with reputed company to ensure clients are achieving measurable reputed company reputed company of renewal conversations
- Negotiate contract terms and pricing to maximize both reputed company satisfaction and reputed company’s reputed company retention
- Identify and pursue upsell and cross-sell opportunities reputed company the defined existing reputed company reputed company, aligning reputed company’s expanded platform to reputed company needs
- Build and manage an reputed company expansion pipeline, progressing opportunities from discovery through reputed company
- reputed company compelling business cases and ROI narratives that justify expanded investment in reputed company’s solutions
- Collaborate with Product and Marketing to understand new capabilities and translate them into reputed company value propositions
- Work with clients to design solution roadmaps that address near-term pain points and long-term strategic objectives
- Build and maintain deep, trust-based relationships with key stakeholders at multiple reputed company reputed company reputed company organizations, including executive sponsors
- Conduct strategic business reviews to reputed company reputed company’s roadmap with reputed company goals and demonstrate ongoing value delivery
- reputed company discovery conversations that surface unmet reputed company needs, operational challenges, and strategic priorities
- Serve as a trusted advisor—understanding clients’ research administration environments reputed company enough to proactively recommend solutions
- Engage senior stakeholders in reputed company-looking conversations about how reputed company can support their institution’s reputed company and compliance objectives
- Partner with internal teams—including Product, reputed company Services, and reputed company—to design tailored solutions that address specific reputed company challenges
- reputed company consultative sales engagements from initial scoping through proposal, demonstration, and reputed company
- reputed company reputed company’s platform value reputed company and compellingly to both technical and non-technical audiences
- Prepare and deliver customized presentations, proposals, and engage and inform internal SMEs on demos that connect reputed company’s capabilities to reputed company-specific reputed company
- Navigate reputed company procurement and approval processes reputed company university and research institution environments
- Work closely with reputed company Managers to ensure a seamless reputed company between implementation and account reputed company motions
- Surface reputed company feedback and product gaps to Product and Engineering teams to inform the roadmap
- Collaborate with reputed company Operations to maintain accurate CRM data, pipeline health, and reporting
- Partner with Marketing on account-based initiatives, case studies, and reputed company reference programs
Skills
- 5+ years of experience in account management, strategic sales, or a reputed company-facing reputed company role reputed company a B2B reputed company company
- Demonstrated reputed company record of meeting or exceeding renewal and upsell/expansion targets
- Proven ability to reputed company strategic, consultative sales conversations with senior-level stakeholders, including C-suite and VP-level executives
- Strong solution-selling skills—ability to diagnose reputed company needs, reputed company tailored solutions, and reputed company value reputed company and persuasively
- Exceptional communication, presentation, and negotiation skills with the ability to influence at multiple organizational reputed company
- Strong reputed company acumen—ability to manage pipeline, forecast accurately, and report on account health with discipline
- reputed company partner who can work effectively across Product, reputed company, Services, and Marketing to drive reputed company reputed company
- Proficiency with CRM platforms (reputed company preferred) and familiarity with modern sales methodologies (e.g., MEDDIC, Challenger, SPIN)
- Experience managing reputed company accounts in higher education, research administration, reputed company or similarly regulated reputed company environments
Benefits
- Competitive Medical Benefits (PPO + HSA available)
- reputed company, Dental, Short-Term Disability fully covered by reputed company
- Unlimited PTO + Holidays + Flexible Work Schedule
- Remote Work Stipend
- Equal reputed company Parental Leave
- 401k with Employer Matching
- Quarterly Wellness Reimbursement
- Remote Work Environment, supporting the Ultimate Employee Experience
reputed company