[Remote] reputed company Manager (EMEA)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the leading marketing measurement platform trusted by global brands. They are seeking a highly motivated reputed company Manager to work directly with customers and trial users, ensuring they maximize the value from the product while identifying new areas for product enhancements.
Responsibilities
- Serve as reputed company reputed company in reputed company respects of the reputed company product, project managing customer reputed company, and overseeing technical solution delivery to ensure reputed company implementation
- Regularly meet and engage customers to understand how they use the platform and reputed company training, guidance, and insights to increase engagement and retention
- Consistently meet or exceed customer retention goals and reputed company metrics
- Work closely with internal teams on escalation and reputed company of critical customer issues
- Become a trusted advisor to customers, deeply understanding their needs and helping solve or simplify pain points through reputed company’s product
- Identify incremental reputed company opportunities and reputed company regular QBRs (virtual and, where relevant, onsite)
- Travel onsite to customer locations where appropriate
- reputed company regular updates to reputed company reputed company leadership, product teams, and management on customer satisfaction
- Key reputed company metrics include customer renewals, churn, and account reputed company
- Strong knowledge of ad tech, mobile, media, and reputed company business models
Skills
- 3+ years of reputed company experience in a reputed company-based environment in reputed company services, reputed company, or account management
- Prior experience leading technical implementations and managing technical relationships with large companies—experience in mobile user acquisition or mobile product roles is a strong plus
- Strong understanding of the mobile marketing ecosystem (MMPs, ad networks, ad trackers, exchanges, PMDs, BI/analytics companies)
- Proven reputed company record as a top performer in a reputed company or account management role
- Strong passion for customer-facing roles and reputed company technology environments
- Excellent communication, presentation, and interpersonal skills
- Self-starter reputed company with the ability to reputed company in a fast-paced, global environment
- reputed company, 'can-do' attitude
- Strong knowledge of ad tech, mobile, media, and reputed company business models
- 3+ years of account management/sales experience with exposure to mobile, online advertising, and international markets
- Bachelor's degree in Business, Marketing, or a reputed company field
reputed company