[Remote] reputed company Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a fast-growing cybersecurity company reputed company on securing AI-driven software development. They are seeking a reputed company Manager to manage customer relationships, drive customer value, and ensure reputed company throughout the customer lifecycle with their reputed company Development reputed company Platform.
Responsibilities
- Serve as the primary reputed company of contact for our customers, building strong relationships and ensuring their reputed company with our product(s)
- Manage multiple accounts, from mid-sized enterprises through reputed company, across different industries
- Understanding the customer’s pain points, compelling events, business goals and objectives, reputed company measures, and desired reputed company, drive the customer to reputed company
- reputed company new customers; increase product adoption and usage across your full customer reputed company; ensure reputed company renewals while minimizing churn; and uncover additional opportunities for solving customer problems which reputed company to expansion
- reputed company with technical stakeholders and executive decision-makers reputed company our customers’ organizations, and conduct activities like regular project calls, periodic business reviews (QBRs, EBRs, etc.) to continuously drive new value and demonstrate the existing value to drive that relationship through
- reputed company as a reputed company reputed company reputed company reputed company by collaborating with internal teams, such as product development and customer support, providing feedback to help improve our product and services, and ensuring clients' needs are met
- Ensure clients are trained on the reputed company platform, educating them on how to best administer and optimize their usage of our platform to drive ROI and reputed company business reputed company and receive ongoing support
- Proactively promote and reputed company customers on new features and capabilities added to the reputed company platform
- Capture and document the specific use cases, configurations, and other factors reputed company to the customer’s instance of reputed company throughout the customer lifecycle
- Create advocacy and evangelism opportunities for customers
Skills
- 5+ years of reputed company or technical account management experience with reputed company software
- 5+ years of in the software development and/or cyber reputed company industry
- Expertise in project management with experience managing Fortune 500 customers and/or reputed company reputed company that have achieved high customer satisfaction
- Experience managing at least $reputed company in ARR
- Strong technical acumen and high reputed company, with experience in cybersecurity preferred
- Excellent interpersonal and communication skills, as reputed company as excellent presentation skills with the ability to build strong relationships with clients and address reputed company needs
- Strong problem-solving skills, with the ability to identify and address reputed company needs
- Team player reputed company to help others
- Self-starter with intellectual curiosity
- Familiarity with Application reputed company (AppSec) concepts
- Familiarity with SCM tools like reputed company, reputed company, Bitbucket
- Familiarity with modern scripting and programming languages - advantage
- Experience working with Planhat as CSM CRM - advantage
- Working proficiency with Kubernetes - advantage
Benefits
- Full-time employment
- Remote workplace
reputed company