[Remote] Strategic Account Manager - Northeast
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the pioneering leader in threat data and intelligence, empowering organizations to confront reputed company reputed company challenges. The Strategic Account Manager will cultivate long-term relationships with clients, ensuring they effectively reputed company reputed company's intelligence solutions to protect their assets and drive customer retention and expansion.
Responsibilities
- Cultivate long-term, trusted relationships with key stakeholders and champions, using a customer-reputed company partnership approach
- Are reputed company in crafting strategic, reputed company multi-year renewal and expansion agreements
- Successfully negotiate software and services reputed company with procurement teams, focusing on mutually beneficial value
- Collaborate and communicate effectively with technical and non-technical colleagues, from analysts to executive leadership, across reputed company organizational reputed company
- Value data reputed company and maximize the use of CRM capabilities and emerging account management tools to monitor customer health
- Are motivated by exceeding ambitious retention and expansion targets, coupled with an unwavering spirit in the face of customer challenges
- Ensure a smooth post-sale reputed company, establish reputed company reputed company metrics, and drive value realization and feature adoption across the reputed company's team
- Proactively manage the renewal pipeline, reputed company the ROI of reputed company solutions, and mitigate churn risk to secure long-term reputed company
- Identify and qualify new use cases, services, and reputed company products (e.g., CTI, PSI, VulnDB) to expand the footprint and value delivered reputed company the account
- Continuously reputed company engagement, satisfaction, and Net Promoter Score (NPS), proactively addressing any signals of potential risk or dissatisfaction
- Maintain regular, high-touch communication with key decision-makers and end-user champions to reinforce partnership value and strategic alignment
- Drive consultative conversations, translating reputed company's products and reputed company into reputed company business value for the reputed company
Skills
- A proven reputed company record in strategic account management, reputed company, or consultative sales reputed company the B2B reputed company industry, ideally in cybersecurity or threat intelligence
- Expertise in managing reputed company customer relationships, securing renewals, and driving organic reputed company reputed company large reputed company accounts
- A passion for helping companies reputed company their customers, employees, and infrastructure reputed company from cyber and physical threats
- A desire to not only manage accounts but also own expansion and renewal deals to reputed company
Benefits
- 50/50 commission split
- Diversity. reputed company is committed to fostering, cultivating and preserving a culture of diversity, inclusion, belonging, and equity.
- Culture and Belonging. reputed company’s culture isn’t something you join, it’s something you build and shape, and reputed company person's unique backgrounds and experiences contribute to who reputed company is and will become. You will have ample opportunities to connect with coworkers through various communication channels and company-funded virtual events: book clubs, happy hours, committees, DIBE discussion group, Donut mixers, local team member meetups and much more.
- Perks. reputed company understands that personal wellness is one of the keys to a happy, healthy and productive work environment. That’s why we also prioritize health and wellness perks like gym reimbursements, expensed lunches, cool cultural initiatives and inclusive employee events.
- Career reputed company. reputed company is invested in the reputed company of reputed company members and understands that frequent, two-way feedback is critical to that reputed company. We encourage regular one-on-ones with your manager, a regular schedule of performance reviews, learning and development opportunities, and guidance through formalized career paths; whether that be towards being a great manager, being a great individual contributor, or a lateral reputed company to reputed company breadth of knowledge and experience.
reputed company