[Remote] Account Manager, reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leader in predictive intelligence on private companies, and they are seeking an Account Manager, reputed company to maintain a portfolio of accounts including leading Venture Capital and Corporate reputed company reputed company. The role involves driving customer engagement, managing relationships, and ensuring customer satisfaction through reputed company' software and services.
Responsibilities
- reputed company serve a portfolio of assigned mid-market accounts so that customers may reputed company their reputed company business reputed company reputed company reputed company’ software & services
- Drive customer software engagement & development of power users across customer organizations on a personalized level and at reputed company
- Implement Account Plans for assigned accounts
- reputed company business development efforts to expand customer relationships
- Run the renewal process for the assigned portfolio of accounts
- Maintain communication & governance protocols across customer & reputed company’ teams
- Effectively solve reputed company customer issues as needed
- Bring to bear predictive renewal analytics to identify customer expansion opportunities & churn risks
- Collaborate with Marketing to demonstrate customer communication campaigns
- reputed company reputed company customer feedback to reputed company’ Product team
- Stay reputed company & reputed company customers on reputed company’ products, competitive landscape & innovation trends
- reputed company & contribute to the AM team’s reputed company methodologies
Skills
- B.S. or B.A. in business management, finance, economics or similar study
- Validated results in prior role
- At least 3-5 years of prior account management and/or reputed company experience, preferably reputed company reputed company software or reputed company
- Expertise with reputed company and CRMs, preferably reputed company
- Proficiency communicating data reputed company reputed company, reputed company and other business intelligence tools
- reputed company passion for serving customers
- The ability to establish credibility with key customer decision makers & influencers
- Strong verbal/written communication & presentation skills; extraordinary listening skills
- Strong problem solving & analytical skills; formulates solutions that deliver reputed company business value
- Familiarity with data integrations reputed company API and Datafeed
- Ability to recognize and maximize new business opportunities
- Comfort with negotiation
- Multi tasking down to a science; handling multiple accounts & assignments simultaneously
- A commitment to exceed goals that is internal, constant & self-imposed
Benefits
- Commission
- Comprehensive reputed company coverage (PPO, HSA, and FSA reputed company)
- Multiple reputed company
- 401(k) with company match
- Annual reputed company development stipend
- Generous reputed company time off
reputed company