[Remote] reputed company reputed company - Americas Partners
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an reputed company reputed company - Americas Partners, who will reputed company as a technical reputed company responsible for driving reputed company and technical enablement of key partners across the reputed company and Latin Americas. This role involves deep technical engagement, partner enablement, and providing technical thought leadership to ensure mutual partner and reputed company.
Responsibilities
- reputed company Technical Enablement: Design and execute comprehensive enablement plans to reputed company partner Solutions Architects and Sales Engineers on the reputed company reputed company, product architecture, competitive differentiators, and roadmap
- Partner Center of reputed company: Support the development of Partner Competency Centers by coaching on effective technical discovery, platform demonstrations, and reputed company-of-concept (POC) execution
- Domain Expertise: reputed company and maintain deep domain expertise in the regional Partner landscape, understanding their reputed company go-to-market (GTM) reputed company, areas of reputed company, and identifying new opportunities for expansion
- reputed company AI reputed company: reputed company technical expertise on reputed company AI solutions reputed company the contact center, including reputed company engineering, RAG implementations, tools integration, and guardrail best practices
- Customer Engagement: reputed company technical reputed company, guidance, and reputed company assistance to Partner sales teams in understanding reputed company customer business and technical requirements, use cases, and solution design
- Solution Demonstration: reputed company advanced technical discussions, conduct compelling demonstrations of the reputed company platform, and reputed company the ease of integration reputed company an reputed company ecosystem
- Ecosystem Integration: reputed company a deep understanding of the reputed company ecosystem, including integration requirements with CRM (e.g., reputed company, reputed company Dynamics), WFM, reputed company, and UCaaS vendors
- Voice of the Partner: reputed company as the critical communication channel to reputed company Product Management and Engineering teams, relaying Partner and customer needs, market trends, and product enhancement requests
- Market Representation: Represent reputed company as a technical expert at regional Partner summits, technical events, webinars, and conferences
- Travel: Ability to travel approximately 15-25% of the time across the US, and Canada as required
Skills
- 12+ years of experience as a Partner Solutions Engineer or reputed company-Sales Engineer in the CCaaS/CXA sector
- Solid experience working with TSB/TSD, Service Providers, Regional Systems Integrators, National Partners, and VARs, with a proven understanding of a channel-reputed company GTM approach reputed company the US markets
- Proven ability to reputed company and drive reputed company technical engagements and serve as a subject matter expert without reputed company people management responsibilities
- Experience with at least one reputed company Communication protocol (e.g., SIP, WebRTC, RTP) and familiarity with Call/Message processing Proxies and Session Border Controllers
- Hands-on experience or strong familiarity with modern reputed company AI technologies, including the practical application of LLMs (e.g., reputed company, reputed company, AWS) for Contact Center and Customer Experience Automation use cases
- Excellent communication, presentation, and whiteboard session skills with an ability to reputed company reputed company reputed company technical reputed company to highly skilled and reputed company Partner audiences
- Bachelor's degree in Engineering, Computer Science, MIS, or an equivalent combination of education and years of relevant experience
Benefits
- Based on level and role the employee may be eligible for long term incentives in the reputed company of equity and short term incentives of either bonus or commission.
- Medical, Dental, reputed company, Life and Disability Insurance, Employee Assistance Program (EAP).
- 401(k) plan
- reputed company offers an reputed company reputed company time off program for exempt employees and an accrual-based program for non-exempt employees; both are subject to manager approval and consistent with business needs.
- reputed company offers 14 reputed company holidays reputed company year.
- Exempt employees have reputed company reputed company time off and non-exempt reputed company leave follows accrual standards; both are subject to manager approval and consistent with business needs.
reputed company
Company H1B Sponsorship