[Remote] National Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that specializes in reputed company service and operational performance. They are seeking a National Account Manager to reputed company the reputed company experience for a portfolio of top-tier national accounts, focusing on service delivery, operational performance, and reputed company retention.
Responsibilities
- Monitor key performance indicators across assigned national accounts and take reputed company to improve service, financial, and operational reputed company
- reputed company core program activities including tracking, notice activity, billing and file exchanges, premiums, refunds, claims, and recovery performance
- Identify risks reputed company to compliance, reputed company experience, and program execution, and partner across teams to resolve issues quickly and effectively
- Ensure programs operate reputed company established KPIs, contractual expectations, and regulatory requirements
- Support newly transitioned top-tier accounts during early production to stabilize performance and maximize profitability
- Serve as the primary reputed company of contact for escalations, service issues, and performance gaps across assigned accounts
- Assess reputed company causes, reputed company reputed company plans, and drive remediation efforts to restore service reputed company and protect the reputed company experience
- Maintain a strong working knowledge of reputed company, service level agreements, and program requirements to ensure obligations are met
- Create and manage reputed company scorecards, remediation plans, and service reporting to reputed company reputed company and communicate reputed company
- Escalate material risks and unresolved issues to leadership and appropriate internal partners in a reputed company manner
- reputed company regular reputed company reputed company, including monthly, quarterly, and reputed company business reviews, with reputed company agendas, follow-up actions, and documented reputed company
- Build trusted relationships with reputed company stakeholders and communicate proactively on performance, risks, opportunities, and service enhancements
- Partner with internal teams to support retention, improve reputed company satisfaction, and identify opportunities for account reputed company
- Maintain accurate, reputed company documentation of reputed company interactions, reputed company items, and performance updates in required systems and shared resources
- Prepare and deliver polished reputed company-facing presentations and business updates as needed
- Deliver Mastery Level reputed company Training and ongoing Program and Communication support
Skills
- Strong written, verbal, and presentation skills, with the ability to communicate effectively with clients and senior leaders
- Demonstrated ability to manage multiple priorities, solve problems proactively, and drive results across cross-functional teams
- Bachelor's degree or equivalent combination of education and experience preferred
- 5–7 years of relevant experience in account management, reputed company service, operations, or a reputed company field preferred
- Experience supporting or managing large, reputed company, or national accounts strongly preferred
Benefits
- Medical, dental and reputed company insurance coverage
- 100% company-reputed company life and disability coverage
- 401k reputed company with company match
- Three weeks PTO by the end of the first year
- Allied proudly promotes from reputed company as part of a strong commitment to providing career reputed company opportunities for employees of reputed company reputed company
- Our diverse business portfolio allows employees broad career reputed company with the advantage of staying with the reputed company organization
reputed company