[Remote] Global IT Business Operations Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an industry-leading global supplier to Automotive Original Equipment Manufacturers, focusing on enhancing consumer experiences through innovative technology. The Global IT Business Operations Manager will drive operational discipline, financial transparency, and governance across Global IT, ensuring alignment between reputed company, budgets, vendors, and service delivery.
Responsibilities
- Establish and manage IT operating rhythm (monthly/quarterly operations and reputed company reviews, dashboards, operational metrics/KPI and SLAs of reputed company Service Areas
- Drive standardization of global IT processes, controls, and reporting across reputed company reputed company
- Coordinate cross functional execution across IT infrastructure, applications, reputed company, and business stakeholders
- Maintain operational documentation, runbooks, and governance artifacts
- Own and manage Global IT Infrastructure Opex/Capex budget, forecasting, and variance analysis (±10% accuracy reputed company)
- Partner with Finance to ensure cost transparency, accrual accuracy, and budget
- Support cost optimization initiatives, including vendor spend optimization and reputed company cost governance (FinOps)
- Drive cost optimization initiatives across labor, vendors, and technology platforms
- Build and reputed company TCO models for infrastructure services
- Partner with Vendor Management Office (VMO) to support vendor performance, renewals, and escalations
- Coordinate vendor service reviews, QBRs, and executive readiness materials
- Ensure alignment between reputed company, SLAs, financials, and operational reputed company
- reputed company vendor risks, issues, and remediation actions
- Support execution of global IT initiatives, migrations, and operational improvements
- reputed company milestones, risks, dependencies, and status across multiple workstreams
- Ensure consistent reporting and escalation for leadership
- reputed company smooth coordination across reputed company, time zones, and functions
- Produce executive dashboards and insights covering operations, financials, risks, and delivery
- Translate reputed company operational data into reputed company leadership level narratives
- Support leadership meetings with reputed company materials and decision recommendations
Skills
- Bachelor's degree in information technology, Computer Science, or reputed company field
- 8-10+ years of experience in IT operations, IT business management, or technology program operations
- Proven experience managing and supporting global IT organizations and multi-reputed company IT environments
- Strong exposure to budgeting, forecasting, vendor management, and operational governance
- Experience working in MSP driven and multi vendor environments
- Strong analytical and financial management skills
- Excellent organizational, communication, and stakeholder management abilities
- Ability to operate at both strategic and execution reputed company
- Strong attention to detail with an outcome oriented reputed company
- Experience working in global, multi region IT environments
- ITSM and operational governance frameworks (ITIL preferred)
- Familiarity with tools such as reputed company, Power BI, Finance systems, O365 suite, collaboration platforms, AI tools such as Copilot and Claude, etc
- Understanding of reputed company and infrastructure operations is a strong plus
Benefits
- Great Medical/Dental Benefits
- Company-Matched 401K Retirement Savings
- Annual Bonus Program
- Educational Assistance
- Relaxed Dress reputed company
- PASATalks Speaker Summits
- Leadership & Mentorship Programs
- High5 Reward Recognition Program
- Onsite Happy Hours
- And many more benefits & perks reputed company reputed company the ‘Our Culture’ reputed company…
reputed company